Leveraged EPIC and legacy EHR data in combination with SQL and Snowflake to lead a team of four analysts, serving as a hospital-wide resource for data and analytics. Developed dashboards and ad-hoc reports to support organizational goals, service line planning, and capital investment decisions. Delivered analytical insights in a clear, actionable format to clinical stakeholders and senior leadership.▪ Data advisor for clinical collaboration with Dana Farber Cancer Institute, building the regions first inpatient cancer hospital. Defined and maintained cancer population utilizing ICD-10 codes, provided service volume and contribution margin to aid in service line planning, and forecasted future services for staff planning.▪ Analyzed patient flow data for infusion center to assist in reducing department bottlenecks and utilize resources, chairs and staffing more efficiently. ▪ Developed and automated KPI tracking for average length of stay (ALOS) to align with FY2024 budget. Implemented unit level reporting processes to monitor trends/performance and suggest areas of opportunity.▪ Fostered an inclusive environment by establishing a community for niche departmental analysts, enabling collaboration, knowledge sharing, and mutual support to address data-related questions effectively.*Position was eliminated due to companywide reduction in force.

Longstanding ACO data subject matter expert (SME) utilizing clinical, claim, and quality data in a SQL environment to assist in the success of our value-based care contracts. Guiding the development of predictive models and complex analytics for clinically defined populations to identify areas in need of improvement in relation to benchmarks and organizational goals.▪ Implemented business intelligence elements into standard reporting that support data-driven decision making:o Standardized reporting through a team documentation database. o Integrated forecasting models into system quality reporting to predict quality contract performance. o Introduced a system health equity dashboard to identify gaps in care for the diverse populations served. ▪ Founding member of Performance Analytics Governance Committee (to ensure data alignment across the organization) and Employee Engagement Committee (to boost morale and improve company culture). Member of Care Management Informatics Committee and Pharmacy & Therapeutics Committee. ▪ Ensured the smooth transition of pharmacy, quality, claims, and care management data through merger of data warehouses, creating robust quality check process to maintain report integrity, identify & explain differences, and ensure stakeholder acceptance.

Promoted to Reimbursement Analyst II, becoming the system resource for preparing financial reports, modeleing reimbursement and budget scenarios using forecasting for senior leadership. Prepared trial balance and balance sheets for the Medicare cost report, ensuring they tie to published audited financials. -Identified new revenue streams for Capital and Direct Medical Education resulting in $500,000+ yearly reimbursement. -Redesigned internal process to report uncompensated and indigent Care data in line with new CMS regulations.-Developed new analytical procedures and prepared trainings for bad debt and medical education reporting. -Maintained proper records and documentation per regulatory requirements and company procedures.

•Actively manage the accounts of over 100 patients for two dialysis clinics •Identify trends in reimbursement from payers and adjust billing procedures accordingly•Prepare financial reports for Medicare and Medicaid

•Strategic coordination of insurance benefits and resources for patients receiving dialysis treatments•Educator and advocate for patients recently diagnosed with and living with End Stage Renal Disease •Performed insurance verifications, placed insurance referral requests, and treatment authorization requests•Developed and managed treatment plans for dialysis patients receiving treatment during travel

• Manage a staff of 5-6 and the operations of store, including money handling, opening, and closing responsibilities • Well versed with customer service and resolving customer concerns

•Set fundraising goals based on forecasted expenses and needs of organization•Organized, managed, and motivated fundraising teams •Budgeted for, planned, and carried out two fundraising golf tournaments

Department of Public Health funded project aimed to promote and maximize healthcare access, prevent chronic disease, improve emergency preparedness and increase the quality of life among people with disabilities• Preformed healthcare facility accessibility assessments across the state of New Hampshire• Researched, developed, and distributed educational materials on topics such as tobacco cessation, reproductive health, oral health and emergency preparedness for people with disabilities• Co-author of training manual for first respondents to prepare people with disabilities for an emergency• Held focus groups to re-evaluate project goals and change direction based on population needs

•Performed operational analysis of health system to identify areas of waste and inefficiency •Worked directly with the LEAN team to develop project management skills•Developed, planned, evaluated, and executed a project designed around eliminating the identified inefficiencies in the pharmacy•Project resulted in a potential savings of $100,000 through revised workflow, ordering, and inventory control procedures

•Worked effectively with others to ensure jobs were completed on time and were of high quality
•Provide excellent customer service to create a positive atmosphere
•Address and resolve customer concerns in a timely and professional manner

Art focused summer camp. •Utilized effective communication skills, positive attitude, and approachability when dealing with parents
and campers•Delegated daily tasks and supervised up to 20 employees and 150 campers•Conflict resolution between campers•Effectively multitasked and used organizational skills to complete all responsibilities on schedule
•Made and kept schedule for employees and campers

•Created a database of the company's chemicals for the employee's use•Completed administrative tasks such as copying and filing