Teach a class in Sports Venue Management one night a week during major semesters. Duties include enhancing course curriculum with real life examples from local venues, arranging for guest speakers and grading tests and special project.

Now serving as Box Office Supervisor assisting in ticket resolution actions during all events and serving as MOD for end of Stars and Mavs shifts. Have also served as Ticket Seller and Will Call Attendant during Dallas Mavericks and Dallas Stars games and for concerts held at the AAC. Sold tickets for future events during day shifts. Sorted Will Call for events that day. Reconcile cash drawer, credit receipts, coupons and ticket sales at the end of each shift.

Serve as Ticket Seller and Supervisor of Box Office at Ford Center and AT&T Stadium for Dallas Cowboys games and third party events.

Serve in the Box Office selling game tickets to football, Men's basketball and Women's basketball and other sports occasionally. Also, serve in the various Will Call operations (home team, visiting team, recruits, etc.) complying with NCAA regulations while handling ticket issues for players' and coaches' guests.

Manage the logistics of hosting youth soccer tournaments across the U.S. including coordinating the field set up with host parks, setting up company assets at host parks, managing a park, company and contract personnel during the tournament, managing the tournament administration, handling any issues that arise during the tournament, supporting merchandise sales before, during and after the tournament, distributing awards and gathering up all assets after the tournament.

Worked in the Ticket Office on game days assisting customers in ticket resolution issues to receive their game tickets and make sure their account information is accurate. Have served and occasionally continue to serve on security team for special events held in stadium and soccer parks. Have served in variety of positions including access control for team bus area for NCAA Division 1 National Championship game and security patrol for U.S. Women's National team practices. For FC Dallas games, served on field security team protecting either the visiting team bench or FC Dallas bench and then protecting players as they exit the stadium after the games.First season, responsible for supporting and assisting referee crew at MLS, CONCACAF, U.S. Open and friendly games. Duties included supporting referees in management of game, game results reporting to league or controlling organization and being host to referees while in Dallas.

Worked Game Day Staff with Frisco RoughRiders in Ballpark Watch (Security) and Founders Club (Season Ticket Holders), but working in a variety of positions as needed, including ticket taking, ushering and concessions.

Served in the Ticket Office during the day during the week selling tickets to future games. Assisted fans in seat selection based on seating requirements, cost and availability for games they wished to attend. Reconciled cash drawer, credit receipts, coupons and ticket sales at the end of each shift.

Recruited, qualified, trained, scheduled and managed game day staff employess to work in Dallas/Ft. Worth area sports venues in the areas of access management, ticket taking, ushering, security and parking. Solely responsible for all events at Dr Pepper Arena in Frisco and assisted with Cowboys Stadium in Arlington and Circuit of the Americas in Austin. Used ABI MasterMind in managing staff. Special Events Coordinator, September 2012 to November 2012Recruited, trained and managed event staff to work the inagural F1 race at Circuit of the Americas in Austin. Also assisted with Cowboys Stadium parking team.

Directed league organization by working with team coaches and managers to ensure league paperwork was in order and reporting of game scores to maintain online standings. Refined schedule of games by reviewing schedule against submitted conflict request reports. Coordinated reschedules of games due to inclement weather or conflict requests. Investigated allegations of violations of league rules. Provided information on my teams that qualified to participate in higher league’s qualifying tournament. Organized park for weeknight league games, ensuring referees were present; fields were in playable condition; lights were on at appropriate times, etc. by working with referee personnel, City of Plano personnel and team representatives. Served as League Official for any situations that arose during course of games.

Supervisor of the Founders Club (50-yard line exclusive club), managing a team of eleven Concierges. Duties include controlling access to only those patrons who have the proper tickets for the club, managing the game day experience for these patrons by working with the food and beverage team to make sure all the needs of the guests are met. Trainer of Concierge Staff, training veterans on new techniques being introduced this year. Training the rookies on these techniques and the basic skills they will need to perform their jobs. Also, take rookies on a behind the scenes tour of Cowboys Stadium so they can understand the stadium better.

September 2012 to December 2012Serve as team leader in various areas of Game Day Staff, including Ticket Taking, Security, Access Management, Ushering and Premium Seating. Box Office Ticket SellerFebruary 2012 to September 2012Serviced walk up ticket buyers and will call patrons on the night of the event at AAC. Also worked various days during each month. Responsible for reconciling sales and cash at the end of each shift.

As Tournament Director, organized teams into appropriate age and skill levels and scheduled games, volunteers and coordinated with referee assignor for referees to be assigned for each game. Coordinated overall tournament activities with City, vendors and others to ensure smooth running tournament. Organized park for tournament games, ensuring nets, corner flags and field markings were in place; fields were in playable condition; referees and tournament officials were present; reported game scores and incident reports to tournament officials; handled any issues that arose including tournament/game disputes, medical and weather issues.

Attendant for the Club, Suites and Press Box areas serving to control access to these areas to only the proper credentialled patrons and service providers and to provide directions to seats, restrooms, concessions, etc. to the patrons in these areas.

Working Game Day Staff with Frisco RoughRiders in Ballpark Watch (Security) and Founders Club (Season Ticket Holders), but working in a variety of positions as needed, including ticket taking, ushering and concessions.

Supervisor of ICE in the Attractions area (where the actual ice sculptures are located). Trained Attractions STARS (employees) for work in ICE. Conducted regular security/safety inspections in the ICE tent. Maintained Attractions staff at appropriate levels to take care of the customers who are attending ICE. Handled various issues as they arrise, e.g. lost child/parent, injury/medical incidents, and outside weather impact on ICE tent (rain freezes).

Managed stadium operations at Pizza Hut Park for Dr Pepper Dallas Cup including set up and tear down of stadium for the event and the sponsors’ Fun Zone area. Worked with Pizza Hut Park personnel to ensure their procedures and local ordinances are followed. Coordinated stadium logistics, including overseeing ticket sales and collections; crowd access and control; team, VIP and volunteer hospitality areas; locker room area; field events including opening ceremonies, pre-game and half-time events, games, and awards ceremonies. Coordinated live broadcast of games with Time Warner Cable.