Brian Stoops Email & Phone Number

Greater Pittsburgh Area

OnBase and AWD Customer Service administrator developing new processes, performing user training of newly implemented processes and maintaining the current environment to ensure daily operations are able to proceed with minimal negative impact and downtime. In addition, I also run monthly operations jobs to process lab data into our data warehouse, participate in environment change control meetings for internal operations and vendor related updates and am involved in a current platform migration from our existing vendor to a new application suite.

Pittsburgh, Pa

Creating new user accounts, assigning permissions, creating new document types and keywords. Setup new scan queues, configure automated indexing and troubleshoot issues with both. Create new and modify existing workflows. Setup/troubleshoot new Kodak and Canon scanners using Kofax VRS software. Generate letter templates, troubleshoot issues with letters generating and being processed. Managing upgrades, emergency fixes and overseeing projects. Participating in weekly Change Management meetings to present standard and planned changes as well as review prior approved emergency change requests.

Cranberry, Pa