Briana Villanueva Email & Phone Number

• Conducted thorough evaluations of client suitability, utilizing project management methodologies to establish clear objectives and scope. Recommended customized technical solutions that aligned with client needs.
• Executed comprehensive market research and keyword analysis for clients, developing targeted SEO strategies that improved organic lead generation. Leveraged SEO best practices, including on-page optimization, backlink.
• Managed SSL certificate installations and renewals, optimized HTTP protocols for improved site speed and security, and configured DNS settings to ensure reliable domain resolution, contributing to enhanced site.

• Utilized JavaScript in Google Tag Manager to create custom tracking scripts and define JSON objects for the data layer, improving user interaction capture and achieving a 70% increase in tracking accuracy for client.
• Developed custom HTML tags with JavaScript in Google Tag Manager to track video interactions, including play, pause, and completion events. This provided detailed insights into user engagement and led to a 25% increase.
• Used SQL for data quality assessments, identifying discrepancies that affected reporting accuracy. By flagging anomalies like duplicates and null values, I collaborated with the strategist team to clean and standardize.
• Connected Google Tag Manager data to Looker Studio via API, designing automated reports that combined tag-specific metrics with website data for actionable client insights.
• Created detailed reports in GA4, using the Explore feature for custom dimensions and metrics to analyze user behavior and identify key user journeys.
• Integrated data from GA4 and CRM systems into Tableau to build interactive dashboards, enabling stakeholders to analyze campaign performance and trends.

San Antonio, Texas, United States

• Streamlined client onboarding by guiding migrations to our hosting platform, achieving a 90% success rate for DNS updates.
• Enhanced site health across 34 client websites, raising the average score from 72 to 96—a 33% improvement—based on bi-weekly Semrush audits.
• Cultivated strong stakeholder relationships by promptly managing various ad hoc requests across time zones, ensuring seamless communication and timely project milestones.
• Implemented a post-launch protocol that included performance monitoring, user feedback collection, and iterative improvements for optimal site functionality and user satisfaction.
• Created and optimized e-commerce websites using WordPress, integrating database and inventory management systems, resulting in a 30% increase in holiday campaign engagement.
• Contributed to brand strategy development for key clients, ensuring alignment with guidelines and enhancing social media engagement.

San Antonio, Texas, United States

Performed on-site promotions. Responsible for formulating and communicating a plan of distribution of product with the location’s management. Monitors the accountants spend for the event. Actively interacts with customers and informs them of our product and specials. Submits a written recap of the event in detail, including customer feedback for upper.

San Antonio, Texas, United States

Explained the construction process from the ground up of a remodeled demo. Sought after potential clients in need of remodeling and scheduled consultation appointments.

San Antonio, Texas, United States

Provided customer service by dictating and captioning a variety of raw conversational topics verbatim. Maintained a high level of dictation/typing speed and held strict consumer confidentiality.

San Antonio, Texas, United States

Operated multi-line switchboard and directed incoming calls to appropriate personnel using proper phone etiquette. Performed all front office duties including checking in/checking out patients and scheduled appointments. Collected copayments and balances along with accurately inputting and verifying patient demographics and insurance information. Prepared.

San Antonio, Texas, United States

Was assigned patients and performed many healthcare tasks for/with them. Assisted with medical tasks and monitoring vitals. Reported patient behavior and competency.

Provided support to the paralegal office manager and lawyer. Was responsible for submitting legal documents to the courthouse to meet attorney deadlines. Performed general administrative tasks such as scanning, filing and faxing, photocopying official documents. Responsible for receiving and logging client payments.

Certificate Of Completion, Full Stack Web Development

A fully-immersive project-based, and intensive 20 week full stack Java career accelerator that provides students with 670+ hours of expert.

Associate'S Degree, Computer Science

Education record

Registered Nursing/Registered Nurse