Brian Batzel Email & Phone Number

United States

Developed the process for bridging the gap between Delivery and Sales to improve the overall sales cycle.Applied business relationship skills to improve client-consultant relationships and project roadmaps.Responsible for establishing CLM vendor and client relationships to better deliver and meet client needs while reducing risk and improving quality.

Greater Chicago Area

• Lead the business requirement gathering efforts and design sessions for the implementation of Contract Lifecycle Management systems (CLM) that include Conga/Apttus CLM, iCertis ICM, and Contract Room.
• Define and document client workflow and approval processes.
• Provide best practices for implementation of CLM and business process management to client sales teams and legal departments.
• Develop business requirements and design specifications, deconstruction of agreements, configuration of clauses, functional and UAT test scripts. issues tracking, deployment plan, data migration, and end user training.
• Lead scenario-driven walk-through demos and review sessions of the application with client teams.
• Conduct UAT testing and End User Training sessions.

Jacksonville, Florida Area

• Responsible for daily maintenance and troubleshooting of dbMotion and all integrated systems including but not limited to Allscripts, NextGen, GE CPS, and Cerner Millennium.
• Provided best practices for implementation of dbMotion, IBM Initiate, Patient Portal and Business Process Management to senior leadership
• System Administrator for population health application, Explorys and integrated systems.
• Provided integration support using interface engine, Qvera, for approximately 40 interfaces, 13 EMRs, daily flow of ADTs and CCDAs, and HL7 messages
• Managed Order Facilitator and Emdeon requirements gathering, set up, and troubleshooting for patient orders, referrals, and lab results
• Provided day-to-day operational support for Patient Portal data in compliance with Meaningful Use requirements.

East Norriton, PA

• Reduced high-risk projects to low-risk by utilizing Agile methodology, effective resource planning and budgeting, and brought in supplemental service revenue for projects averaging $400k
• Managed day-to-day Enterprise Contract Lifecycle Management (eCLM) and MDM/Informatica project activities primarily with other technical work streams that included ETL, Data Warehouse, SalesForce, 3rd Party Data.
• Provided best practices for implementation of IBM/Emptoris eCLM, MDM, and business process management to project teams and Legal departments
• Managed project risk, scope, change control, issues, and acceptance processes
• Developed test plans, functional and UAT test scripts, test summary report; issues tracking, deployment plan, and assisted with the development of eCLM and MDM design specifications
• Recommended best practices for legacy migration and decommissioning

Somerset, NJ

• Created new implementation process utilizing the Agile methodology to lower client risk and increase additional consultant services averaging $250k
• QA/BA Director for the development of business process flow and requirements for eCLM and contract analytics software, ensuring contract compliance, performance, and profitability using Emptoris, Selectica, Nextance.
• Ensured best quality practices were followed for the eCLM systems, Managed Care contract analytics, and interface applications, including SAP, Siebel, and 3rd party data vendors including IHS, IMS, and Wolters Kluwer
• Developed qualification deliverables including Qualification Plan, Test Plans, Test Summary Reports, Backfile Migration Plan, Functional and UAT Test Scripts, Business Requirements, Decommissioning, Training.
• Designed training strategy and curriculae for eCLM projects and conducted end user training for approximately 200 employees
• Led GoLive support, tracked metrics, and resolved end user issues

Collegeville, PA

• Validation Lead for the qualification of IBM’s Enterprise Service Bus (ESB) and client customizations using SAP iDocs and Clinical Trial Data in the form of Clinical Master File Views
• Ensured project teams followed corporate policies and procedures for the validation of Aris Global’s ArisG/Register Product for Regulatory Product Information resulting in full FDA compliance
• Created validation deliverables including Qualification Plan, Risk Analysis, User and Functional Requirements, Design Specification, Configuration Specifications, I/OQ Plan, I/OQ Test Scripts, Process Flow Diagrams.

Astrazeneca

• Managed multiple validation projects, trained project teams, employees, and vendors in Computer System Validation, test script writing and execution, and global process and procedures resulting in Quality Management.
• Developed, reviewed, and approved validation deliverables for both electronic and wet ink signatures that include Validation Plan, Test Specifications, Validation Summary Report, Test Summary Report, Quality Agreement.

• Responsible for developing all internal SOPs including: Master Security Plan, Internal Quality Control, and Document Control Systems.
• Responsible for developing Internal Validation Training Courses including: System Design, Functional Requirements, Validation Master Plan, IQ/OQ/PQ, and Traceability Matrix documents.
• Responsible for the Validation of Legacy Systems and the implementation of Nth Tier's Legacy Application Remediation Solution (LARS).
• Responsible for Nth Tier's New Business Development including: Product Branding, Direct contact with Consulting Firms on the East Coast, Direct Client relationships, and Internal Marketing and Sales for Nth Tier.

Shire Pharmaceuticals

• Siebel Technical Consultant
• Design and develop Online Help (eHelp) for Siebel deployment.
• Designed templates for training materials that included a Leaders Guide (Instructor guide) and Training Guide (course workbook).
• Assist in the development of the training curriculum.
• Verify and execute system test scripts based on business requirements to ensure system readiness and quality assurance.

Pfizer

• Senior LIMS Template Architect
• Developed SQL*LIMS and SQL*Stability Templates for Raw Materials and Active Pharmaceutical Ingredients (APIs).
• Responsible for developing, reviewing, and executing SQL*LIMS verification test scripts to ensure quality and compliance in accordance with cGxPs and FDA regulations.
• Created Components, Operations, Methods, Specification, Lots, and Samples within SQL*LIMS.
• Developed SOPs and Work Instructions (WIN) for internal use to ensure quality and compliance.

Blue Cross Blue Shield Of Florida

• Designed and developed training curriculum for enterprise-wide Siebel deployment.
• Gathered business requirements, tested system procedures based on business requirements, documented user flow and detailed procedures in the form of course workbooks, online help, and flowcharts, tested training.

Eli Lilly And Company

• Lead Team Member in a multi-phase validation remediation project for Lilly's Global LIMS System.
• Developed and executed test strategy, including approach, scripts, schedule, and reporting for three core Admin/LIMS applications and two UI applications.
• Provided methodology training and support on test script development for new team members.
• Provided leadership and training in the implementation of document control tools, processes, and procedures.Eli Lilly Research and Development Validation Projects
• Validation Team Member for multi-instrument validation projects R&D and PP&D laboratories.
• Developed validation deliverables, including 21 CFR Part 11 Compliance Assessment, remediation strategy, system overview, logical and physical design, business validation plan, disaster recovery, and system security.

Ba, English Professional Writing, Minor In Telecommunications

Activities and Societies: WRKU Radio StationProfessional Writing Major with a Minor in Telecommunications

Aa, Visual Communications Multimedia Design

Activities and Societies: Graduate with HonorsVisual Communications Multimedia Design