Brian Dame Email & Phone Number

Boston, Massachusetts

Boston, Ma

Responsible for leading and growing a team of platform engineers, inspiring the team to do great work, and providing guidance and assistance with career and skills development.- Worked closely with Head of Product and Technology to ensure project resources were allocated properly.- Participated in developing requirements, user stories and acceptance criteria to ensure business goals were met and value was being provided to users and customers.- Participated in engineer code reviews and provided feedback and guidance on proposed solutions and implementations.- Coached team members to help with skills development and personal career goals.- Regularly met with team members in one to one sessions to evaluate progress against goals.- Recruited and interviewed potential engineering candidates.

Boston, Ma

Responsible for designing and developing software solutions to strengthen dunnhumby's influencer marketing platform.- Worked closely with stakeholders to define requirements, user stories and acceptance criteria to ensure accurate estimates of team effort.- Developed tools using social APIs such as Facebook and Instagram to allow users to share product experiences and provide our customers with key reach and engagement metrics.- Continually developed and supported internal tools to allow our teams to deliver value to our users and customers.- Migrated legacy code to more modern frameworks (Spring) while increasing test coverage and reducing technical debt.

Boston, Ma

Responsible for creating and maintaining Help Scout's public and private APIs and supporting the main PHP application with new features and maintenance.- Designed and implemented Help Scout's main API utilizing REST, Java, JPA/Hibernate and Play Framework. The API increased customer value by allowing them to use Help Scout data in their own applications and gave them the ability to automate importing their own data into Help Scout.- Created a workflow feature in Help Scout's main PHP application that allowed customers to apply rules to their Help Scout tickets and automate tasks that were repetitive and time-consuming. The feature resulted in a significant increase in paid accounts from prospective customers who specifically requested the feature.- Integrated with Google Apps Marketplace providing potential customers with an easy way to sign up for Help Scout and perform initial set up. Utilized Google's single sign-on and user provisioning so that users could easily sign in to Help Scout and managers could quickly set up users.- Designed and implemented a REST API to support Help Scout's knowledge base feature. This API was also implemented using Java and Play Framework and used MongoDB to store data. Also created a website that consumes the API in order to display the knowledge base data to our customers users. This was an add on that requires an additional charge and resulted in increased revenue.- Created a tool that allows Help Scout customers who are moving from a different help desk solution to easily import their historic data. Utilized public APIs to seamlessly import users, customers, help desk tickets and knowledge base articles.- Wrote client libraries in both Java and PHP to make it easier for our developers to work with our APIs.

Boston, Ma

Responsible for leading and mentoring a team of engineers and participating in development of the BzzAgent platform. - Worked with sales, marketing, producers and project managers to ensure that engineering team delivered projects on time and within budget. - Lead the architecture or participated in the architecture and design of four core products. - Researched and implemented solutions such as memcached and key-value stores that allowed the platform to scale to a large number of users. - Developed numerous tools to allow other departments to effectively manage site features and allow them to communicate effectively with our users. - Implemented highly scalable and cost effective features utilizing Amazon SimpleDB. - Worked with APIs such as Facebook and Twitter to enhance social interaction on the web site.

Atlanta, Ga

Atlanta, Ga

Atlanta, Ga

Atlanta, Ga