Brian Macallister Email & Phone Number

Chelmsford, MA, US

Boston, Massachusetts, United States

Boston, Massachusetts, United States

Greater Boston

Greater Boston Area

As a Principal Solution Architect for ServiceNow's Customer Service Management solution, I help our customers help their customer. Improving efficiency with automation and self-service that provides an effortless experience for customers and agents. Increasing customer satisfaction by delivering service as a “team sport” that connects people, workflow, and.

New England

Cambridge, MA

Supported software license sales of the Pega 7 platform, robotics, and CRM applications in the financial services vertical across North America.

• Founder and Managing DirectorFounded Ledgex Systems LLC, a portfolio management and accounting system for multi-fund investment managers. Converted a professional services engagement in 2008 into a widely used product.
• Portfolio Management / Performance & Attribution
• Liquidity Management
• Investor Relationship Management
• Manager Research
• Sales Automation

• Director of Product Management
• Direct, establish, maintain and plan the overall policies and goals for product management
• Drive product release strategy by interacting with clients, prospects, sales, marketing and development
• Market research, revenue forecasts, competitive analysis and pricing strategy
• Management of the sales engineering efforts and business development processes

• Software Engineer / Business Analyst
• Developer and Business Analyst on Charles River Investment Management Solution (IMS)
• Worked with Charles River Clients and sales staff integrating the IMS platform with client proprietary solutions and custom applications
• Defined and developed tailored solutions for Hedge fund prospects and clients which included: Custom order management applications, Excel integrated solutions, settlement processes, prime brokerage integration and.
• Defined business requirements for Charles River IMS API’s, settlement solutions with SWIFT 15022and OMGEO CTM as well as producing requirements for mobile solutions, Messaging and SOAP ServicesTechnologies leveraged.

• Software Engineer – Development Lead / Project Manager 2001 –2003
• Member of the Thomson One (Paredo) initiative, integrating PORTIA, Oneva Trade FI, Oneva Perform, First Call and Thomson Analytics.
• Partnered with Microsoft on an Enterprise Application Integration tool Microsoft Biztalk Server
• Programming languages included C, C++, C# and VB.

Greater Boston Area

Traded fixed income, derivatives and various financial instruments for Fidelity Investments High Net-worth clients, Private Clients, through Fidelity Brokerage Services Inc.