• Streamlined team operations by managing a SharePoint and Confluence site for a 30-person team. This improved collaboration and led to the successful completion of several high priority projects by the Director of Operations• Organized and managed onsite and offsite events that included travel, meetings, dinners, and activities. Handled all logistical aspects of event venues.• Created team-specific goals and metrics using Objectives and Key Results (OKRs) and then led the team to meet them. I also coordinated the department's quarterly goal reviews which increased accountability and helped the team stay on track.• Created a positive team culture through virtual networking events and employee recognition programs, which boosted moral and increased productivity• Created a new onboarding program for the team that was later rolled out across the broader organization.• Earned Q1 2021 Operational Performance Guiding Principle Award for exemplifying all three of the team guiding principles: Iterative, Adaptable, and Trustworthy.