At SmartTag, I get to contribute to our awesome mission of pet safety! As a versatile Software Developer, I leverage my full-stack development skills to deliver innovative and efficient solutions that drive our projects forward. My role encompasses a wide range of responsibilities, from API development to WordPress customization, ensuring a seamless user experience across all platforms. Key Responsibilities:Full-Stack Development: Engage in both front-end and back-end development, utilizing technologies such as JavaScript, PHP, HTML5, and CSS3 to build responsive and interactive web applications.API Development: Design and implement RESTful APIs that facilitate communication between our software components, ensuring robust and scalable integration with third-party services.WordPress Development: Customize and develop WordPress themes and plugins to meet specific client requirements, enhancing site functionality and performance.Database Design: Plan, create, and manage SQL databases, optimizing data storage and retrieval to support our applications' efficiency and reliability.Collaborative Problem-Solving: Work closely with cross-functional teams, including designers, project managers, and other developers, to ensure cohesive and high-quality project outcomes.

Created full stack web applications and static websites for different clients across smalland medium size businesses. Developed SEO and social media strategy.

Managed operations of both small and large-scale construction projectsCompleted permitting processesDeveloped and monitored project budgetsScheduled workers, sub-contractors, materials deliveriesDelivered regular reports to both management and clients on project status

As the Director of Operations at Holiday Inn Cedar Bluff, I was entrusted with the overall management and optimization of all day-to-day functions to ensure seamless guest experiences and operational excellence. In this capacity, I oversaw a wide array of responsibilities, including:Guest Satisfaction: Ensuring that all guest interactions meet or exceed expectations, promptly addressing any issues or concerns to resolve them effectively and enhance overall guest satisfaction and loyalty.Operational Oversight: Directing and supervising all operational departments, including front desk, housekeeping, food and beverage, maintenance, and guest services, to uphold the highest standards of service quality and efficiency.Strategic Planning: Developing and implementing strategic initiatives to enhance operational efficiency, streamline workflows, and maximize profitability while maintaining exceptional guest satisfaction levels.Team Leadership: Recruiting, training, and motivating a skilled workforce, fostering a culture of collaboration, accountability, and excellence to drive employee engagement and retention.Revenue Management: Collaborating with revenue management and sales teams to optimize pricing strategies, manage inventory levels, and drive revenue growth through effective yield management and upselling initiatives.Quality Assurance: Implementing rigorous quality assurance programs and standards to uphold cleanliness, safety, and compliance with regulatory requirements, maintaining the hotel's reputation as a premium destination for travelers.Budgeting: Monitoring expenses, analyzing financial performance metrics, preparing a $6M yearly budget, and implementing cost-saving measures to improve profitability while maintaining service quality and guest satisfaction.