Brittany Ward Email and Phone Number

1. Assessing Training Needs: Evaluating the needs of the organization or employees to develop suitable training programs. 2. Developing Training Plans: Designing comprehensive training plans that align with organizational goals and employee development. 3. Coordinating Training Schedules: Scheduling training sessions and ensuring they do not interfere with regular work activities. 4. Organizing Training Materials: Preparing or procuring training materials, such as manuals, guides, and visual aids. 5. Facilitating Training Sessions: Conducting training or collaborating with internal or external trainers to deliver courses. 6. Monitoring and Evaluating Training Effectiveness: Collecting feedback from participants and assessing the success of training programs. 7. Maintaining Records: Keeping accurate records of training activities, participant attendance, and performance metrics. 8. Developing Onboarding Programs: Creating structured onboarding plans that introduce new hires to the company’s culture, mission, and values. 9. Coordinating Orientation Sessions: Organizing and leading initial orientation programs to familiarize new employees with company policies, procedures, and benefits. 10. Facilitating Introductions: Ensuring new hires meet key team members, supervisors, and colleagues to build immediate connections within the organization. 11. Providing Resources and Information: Supplying new hires with necessary equipment, login credentials, manuals, and access to relevant systems. 12. Ensuring Compliance: Collecting and organizing necessary paperwork, such as tax forms, contracts, and other legal documentation. 13. Training Coordination: Scheduling any required training, such as job-specific skills or compliance training, and coordinating with training teams as needed. 14. Answering Questions: Serving as a point of contact to address questions or concerns new hires may have during their initial weeks.

Experience reading and interpreting documents such as safety rules, operating and maintenance instructions, and procedure manualsExperience writing routine reports and correspondenceExperience speaking effectively before groups of managers, unit directors, admin directors and other nursing personnelExperience calculating figures and amounts such as percentages, area, circumference and volumeExperience in operating a standard computer, including basic use of MS applications such as Excel and Word and PowerPointAbility to plan, organize, coordinate and direct the activities of transfer and patient observation attendant requests and associates productivity.Analytical ability to constantly evaluate task and personnel status; interpret demand and response times in accordance with patient acuity and personnel availabilityComplete all daily, weekly or monthly reports on a timely basis meeting all prescribed deadlinesAbility to deal with problems involving several concrete variables in standardized situationsPerforms any other duties as assigned by regional team

Leads daily work of other Patient Observation Associates.Communicates with associates, resources staffing, client staff and leadership, as appropriate.Coordinates associate assignments, as specified. Communicating with client personnel, as appropriate.Performs and/or ensures float break coverage, to support associates at offsite accounts, where/when applicable.Communicates policies and procedures to ensure compliance, standardization, and processes for improvement.Completes shift reports, break sheets, and associate patient assignments to ensure coverage and support, as appropriate.Performs all applicable duties of Patient Observation Associates.Cross-trained in Patient Transport and/or other departments when/where applicable.

Visually monitors the assigned patient's condition and behavior at all times.Completes observation reports at established interval.Remains at the bedside of assigned patient at all times unless relieved by an appropriate staff member.Verbally redirects the patient from engaging in at-risk behaviors.• Seeks help when patient appears to be in medical distress or poses a threat, and escalates to assigned medical professionals.Assures patient environment is safe; reports any safety hazards to the charge nurse. Removes visible hazards and reports as appropriate.Assists in reorienting patient in cases of agitation or confusion.Assists with keeping patient's room safe and orderly.Accompanies patient when diagnostic testing is required.Immediately summons the nursing staff if the patient requires assistance.Participates in hand-off of pertinent information/behavior about assigned patient when arriving on unit and upon completion of shift assignment. Arranges coverage around meal break times with nurse and informs nurse prior to leaving patient for any reason.Assists patient with ordering dietary tray and setting up of patient's meal tray; assists with basic positioning of patient; assists with patient wheelchair rides and/or ambulation if patient is stable and gait has been previously determined safe by assigned staff nurse.Responds rapidly and thoroughly to emergencies, special needs, etc.Demonstrates knowledge of department policies and procedures. Honors department's attendance, break, behavior, dress, personal hygiene, and safety codes.Honors all confidentiality and other regulatory requirements per HIPAA and OSHA.Assists other associates as necessary. Responds to direction as provided.Performs other duties as assigned