Brittany Davis Email & Phone Number

Cincinnati, Ohio

Market research project manager responsible for- Establishing client relationships to understand business and Customer Experience and Satisfaction objectives- Developing tailored program plans and instruments to collect post-contact customer feedback- Leading internal teams through implementation process to ensure timely launch and deliverable schedules- Monitoring program closely on daily basis to suggest smart adjustments to maximize value of collected feedback- Assisting… Show more Market research project manager responsible for- Establishing client relationships to understand business and Customer Experience and Satisfaction objectives- Developing tailored program plans and instruments to collect post-contact customer feedback- Leading internal teams through implementation process to ensure timely launch and deliverable schedules- Monitoring program closely on daily basis to suggest smart adjustments to maximize value of collected feedback- Assisting in analytical planning and presentations to ensure insights being delivered are 100% aligned with customer goals while also shining light on new areas of improvement not yet identified by customer- Continuously looking for opportunities to incorporate additional offerings from adjunct departments to grow account Show less

• Update current website design and content to reflect department’s strategic plan and attract new clients• Create and update marketing materials to grow client base • Initiate and lead student recruitment campaign and events to maximize output of student call center • Utilize Tableau to create data visualization techniques to convey clear and concise project results to clients

• Support department in the implementation of eight large scale surveys and research projects involving health, social and behavior issues as well as program evaluation; one project nationally recognized for recruitment and respondent retention rate• Serve as point-of-contact for research recruitment, including all direct correspondences with respondents, as well as internal and external schedule management• Prioritize and lead team members on multiple projects at one time efficiently… Show more • Support department in the implementation of eight large scale surveys and research projects involving health, social and behavior issues as well as program evaluation; one project nationally recognized for recruitment and respondent retention rate• Serve as point-of-contact for research recruitment, including all direct correspondences with respondents, as well as internal and external schedule management• Prioritize and lead team members on multiple projects at one time efficiently and effectively• Collaborate with team in compiling survey questionnaires and materials• Moderate qualitative and quantitative interviews and focus groups with respondents• Launched new training class for student workers to improve interviewing skills• Work full time while maintaining 3.9 GPA in part time graduate course work Show less

Master Of Science (M.S.), Marketing

Course work focused primarily on marketing research, consumer behavior, and branding strategy

Bachelor Of Science (B.S.), Psychology