Operations Coordinator supporting the operational needs. Our organization provides healthcare related professional consulting and staffing services. I am responsible for business processes, recruiting, onboarding, and general administrative support. I also assist our team to help us maximize efficiently, while ensuring a positive candidate and client experience.Enhance the operational procedure, systems, and principles in the areas of information flow and management, business processes, enhanced management reporting, and look for opportunities to expand systems.Recruiting Prepare and post job ads online.Process candidates in CRMCoordinate the hiring process end-to-end.Schedule interviews and balance calendars for interviewers and candidatesManage new-hire onboarding process electronically (e.g. ordering pre-employment screenings, issuing onboarding paperwork, coordinating orientation)Maintain candidate database.Call healthcare provider offices to assist them in the completion of an electronic credentialing application and group profile.Collaborate with project team and liaison with providers to ensure all provider issues, concerns and success are well monitored and addressed.Collaborate with project team to ensure client policies and protocols are up to date and documented.

• Strategic Calendar Management. Became proficient as the subject-matter expert of the Commander's Calendar. Kept accurate records of each strategic engagements, including officials visited, date, place and subject covered.• Updated Commander's calendar daily, maintaining accurate details, scheduled meetings and key events. De-conflicted commander's calendar events on an ongoing basis. Worked with key staff on preparing the right material for each calendar engagement.• Commanded Visits/Meetings. meeting rooms, communication equipment, etc.) are available and working in advance of command/senior leader meetings.• Maintained an accurate schedule of conference/meeting room availability to ensure a high level of effectiveness• Provide Technical Support to the Executive Office as required. Video teleconference (VTC) coordination, systems access and privileges, ordering computers, mobile phones, office supplies and equipment.• Processed Travel Requests and Travel Vouchers. Travel arrangements/orders are completed in a timely manner. • Maintained records and knowledge of Commander's travel preferences such as hotel brands, and travel preferences• Prepared and Managed Correspondence, and ensured all memos and correspondence comply• Prepare/Review/Maintain correspondence for district in a timely manner. Ensure that all letters/memos/ are complete and properly staffed.Training - Coordinated/Filed/Maintained personnel requests for mandatory training Initiated personnel actions for the Executive Office through Auto NOA and OracleReceived visitors and telephone calls to the office in a tactful, courtesy and discretionary manner; determined the nature of requests and directs callers to appropriate staff, or personally provides information desired.Communicated effectively, clearly and courteously with all employees, visitors and agency partners.Maintained files, records, and information in accordance with applicable regulations, policies, procedures, and guidelines.

• Proficiently prepared reports, memos, letters, forms, briefings, emails and other documents using Microsoft Office, Word, Excel, and PowerPoint software.• Made changes to Word documents, modify Excel spreadsheets, and PowerPoint presentations to enhance their effectiveness or to repair/correct minor errors.• Utilized the Graduate/ Training Integrated Management System (GTIMS). • Prepared written correspondence and other documentation. Responsible for creating, updating, reviewing and maintaining documents and flight evaluation folders (FEF). • Maintained accountability and control of flight-testing materials IAW local directives. • Notified aircrew members their place in the eligibility period on a monthly basis for those members in the evaluation eligibility period. • Received and logged proposed changes to publications Conduct Flight Information Publications (FLIP) updates and changeovers on the appropriate dates. This applies to electronic updates to Electronic Flight Bags (EFBs) or paper copy as needed. • Conducted FLIP changeovers on the appropriate dates. Updated official publications as needed. • Prepared data for the Standardization Evaluation Board (SEB) on a semi-annual basis. Reports all evaluation trends, waivers and extensions. • Tracked and reported semi-annual testing completion. • Carried out special projects and participates in special initiatives and studies. • Reviewed student evaluations and report evaluation trends quarterly, or per local procedures. • Scheduled and executed Distinguished Visitor (DV) visits, as well as URT and Basic Sensor Operator Course (BSOC) graduations

• Serves as the point of contact for 30 internal and external clients.• Book travel arrangements for the CEO and all of the clients in Wisdom Industries.• Assist in the preparation of regularly scheduled reports such as budget spreadsheets; maintain rental agreements for each client.• Maintain contact lists of clients and the list of all outside resources.• Receive calls and visitors, and addresses their concerns appropriately.• Analyzes human resource business needs and develops short and long range of plans.• Manage the calendar and update senior level of all schedule changes.• Write and distribute email correspondence, memos, letters, faxes and forms• Produce and plan strategic operating plans for the company, Assisted 10 clients finding homes and job placement in a timely manner.• Develop and maintain a filing system increasing efficiency by 50%, Organizing, arranging and coordinating weekly meetings for staff

• Maintained Pope’s largest Communication Security (COMSEC) account; $50K with zero errors on inventory.• Accountable for processing aviation management reports/source documents to insure accuracy of information.• Interpreted public law, planned, organized, and directed aircrew and parachutist resource activities. • Validated that aircrew members have met daily aircraft safety and physical requirements before authorizing them to proceed to their assigned aircraft.• Created, maintained and audited aircrew flight records, and prepares/processes documentation for flight orders.• Maintained control and accountability for Aviation Resource Management System (ARMS) data and advises on requirement and modification to system.• Developed analytical information and display documentation to support aircrew flight schedule

• Managed jump pay requirements for 160 jumpers assigned to 10 units; $200k incentive pay awarded.• Trained Reserve personnel on jump pay control procedures, guaranteed continuity with personnel turnover.• Prepared power point slides for weekly staff meetings for senior leadership.• Managed $10k Automatic Data Processing Equipment account, assessed/inventoried 89 items insuring %100 accountable.• Maintained accountability of 961 flight/jump records folders; performed in and out-processing functions.• Managed preparation, publication, distribution and filing of active/inactive aeronautical orders.• Built flight schedules in Patriot Excalibur (PEX) scheduling system/Global Decision Support System (GDSS).• Managed 15,000 training events; prepared 42 reports decreasing scheduling changed due to training deficiencies by 65%.• Conducted 85 annual records audits; corrected 158 discrepancies reducing ARMS database errors by 35%.• Published 85 aeronautical orders placing 25 members on flight/jump status; awarded 28 aeronautical badges/32 jump qualifications.• Provided 947 members critical support by monitoring $3M in flight/jump pay, contributing to 43 AW outstanding unit award.

• Provided 24/7 Squadron Aviation Resource Management (SARM)/COMSEC support to Air Force Reserve Command and Active-Duty C-130, C-21, Air Evacuation squadrons. • Contributed to squadron success by creating flight orders/mission folders for 21 aircrew members.• Out-processed over 115 aircrew members in support of Base Realignment and Closure (BRAC); facilitated smooth transition for displaced personnel. • Revamped office continuity during 4-month deployment ensuring seamless changeover for next deployers.• Organized dorm council meetings for Pope Airmen to attend monthly. • Assumed control over squadron lock and key custodian duties.• Contributed 40 hours inspecting communication Security (COMSEC) inventories prior to inspection; overall satisfactory rating for program.• Prepared/maintained over 300 labels for aircrew folders for squadron merge; maintained aircrew training integrity.• Input/audit over 800 mission accomplishment packages; enhanced aircrew scheduling with accurate reports.• Hand selected to train 10 new incoming personnel due to performance excellence and meticulous attention to detail.• Reorganized flight authorization process for the office; created much needed file space for aircrew training folders.• Assigned and tracked flight and ground training for over 250 aircrew members: zero discrepancies for aircrew.• Created go/no-go flight authorization process for squadron; reduce work by 30% for scheduling office.• Coordinated with aircraft maintenance for the tail number assigned to each flight, with base operations for the status of the airfield and with weather for current weather information.