Brooke Hirsch

Brooke Hirsch Email and Phone Number

Manager, Client Experience @ Anglepoint
Philadelphia, PA, US
Brooke Hirsch's Location
Greater Philadelphia, United States
Brooke Hirsch's Contact Details

Brooke Hirsch work email

Brooke Hirsch personal email

n/a
About Brooke Hirsch

I am an energetic and adaptable CX professional with over 12 years experience in client-facing roles. Although I work well independently, I thrive as part of a team. Nothing makes me happier than meeting new people and building meaningful relationships. Every day, I show up with a smile on my face and strive to make both my clients’ and teammates’ days better. When I’m not working, I enjoy spending time with friends and family, listening to music, practicing yoga, and being outside.

Brooke Hirsch's Current Company Details
Anglepoint

Anglepoint

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Manager, Client Experience
Philadelphia, PA, US
Website:
anglepoint.com
Employees:
217
Brooke Hirsch Work Experience Details
  • Anglepoint
    Manager, Client Experience
    Anglepoint
    Philadelphia, Pa, Us
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  • Anglepoint
    Senior Client Experience Specialist
    Anglepoint Dec 2023 - Present
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  • Anglepoint
    Client Experience Specialist
    Anglepoint Jan 2022 - Dec 2023
    ▪ Innovate ways to celebrate and grow relationships with clients▪ Collect multi-channel feedback, interpret data, and develop strategies for improvement▪ Develop case studies from intelligence gathered during internal/external calls and research▪ Manage the Client Advisory Board
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  • Universal Atlantic Systems
    Customer Onboarding & Support Coordinator
    Universal Atlantic Systems Oct 2020 - Jan 2022
    Paoli, Pennsylvania, United States
    ▪ Scheduled and led training seminars to educate new customers on products and software▪ Increased customer retention by fostering relationships with new and current customers▪ Diagnosed and resolved a range of complex customer issues in a timely and efficient manner
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  • Jeff D'Ambrosio Auto Group
    Business Development Coordinator
    Jeff D'Ambrosio Auto Group Jun 2020 - Oct 2020
    Downingtown, Pennsylvania, United States
    ▪ Supported the sales department by identifying, engaging, and setting appointments with qualified prospects▪ Utilized CRM software daily to establish customer relationships and manage customer information▪ Presented product information and financing options based on customer needs▪ Assisted with social media management and other forms of electronic communication
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  • Christopher'S
    Server
    Christopher'S Sep 2016 - Jun 2020
    Malvern, Pennsylvania, United States
    ▪ Stayed up to date on menu changes to knowledgeably recommend meal choices based on customers’individual preferences▪ Mentored new team members on POS system, service expectations, and company policies to ensure customer satisfaction▪ Maintained a professional and courteous demeanor while resolving customer complaints and multitasking in a fast-paced environment

Brooke Hirsch Skills

Mathematics Oral Communication Microsoft Office Teamwork Information Technology Analytical Skills Written Communication Employee Training Time Management Adobe Acrobat Customer Service Customer Relationship Management Financial Analysis Organization Skills Sales

Brooke Hirsch Education Details

Frequently Asked Questions about Brooke Hirsch

What company does Brooke Hirsch work for?

Brooke Hirsch works for Anglepoint

What is Brooke Hirsch's role at the current company?

Brooke Hirsch's current role is Manager, Client Experience.

What is Brooke Hirsch's email address?

Brooke Hirsch's email address is br****@****int.com

What schools did Brooke Hirsch attend?

Brooke Hirsch attended Liberty University.

What skills is Brooke Hirsch known for?

Brooke Hirsch has skills like Mathematics, Oral Communication, Microsoft Office, Teamwork, Information Technology, Analytical Skills, Written Communication, Employee Training, Time Management, Adobe Acrobat, Customer Service, Customer Relationship Management.

Who are Brooke Hirsch's colleagues?

Brooke Hirsch's colleagues are Jamie Olson Heaps, Jacques Wiehahn, Nicoleta Tanasescu, Colby Hill, Shaun P., Katelyn Miles, Bogdan Molinaru.

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