Bruce Smith

Bruce Smith Email and Phone Number

Client service professional expert at building relationships by thinking strategically while positively influencing people; focused on business development and key account management. @ None
Bruce Smith's Location
Greater Chicago Area, United States
Bruce Smith's Contact Details

Bruce Smith work email

Bruce Smith personal email

n/a
About Bruce Smith

Client Services Executive with extensive global experience working with all audiences to help companies meet and exceed revenue goals. Utilized my leadership experience in key account management and business development to identify and resolve potential issues through data analysis. By applying the information gleaned to coach and mentor employees, improve processes, and capitalize on opportunities to expand customer relationships, ensure positive outcomes, deliver outstanding results, and create a collaborative team environment.

Bruce Smith's Current Company Details
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Client service professional expert at building relationships by thinking strategically while positively influencing people; focused on business development and key account management.
Employees:
4480
Bruce Smith Work Experience Details
  • None
    Retired
    None Dec 2024 - Present
  • Trinity Christian College
    Senior Director Of Major Gifts
    Trinity Christian College Mar 2022 - Present
    Palos Heights, Illinois, United States
  • Tenax Analytics Ltd
    Managing Director, Tenax Analytics
    Tenax Analytics Ltd 2017 - 2020
    Greater Chicago Area / London
    Full-service General Data Protection Regulations (GDPR) consultancyDeveloped and implemented business in the United Kingdom, Europe, and the United States in complying with the GDPR through process reviews of existing standards, interrogation, and analysis to understand the system's relationships. Oversaw client solutions and led consultancy services, providing insight and advice across the data-protection spectrum.Key Highlights:Worked closely with a British media company to implement compliance with the GDPR. The publisher risked losing significant subscriber revenue and insolvency if they complied without modifications. Failure to comply would result in millions of pounds of fines. By applying best practices to the customer's newly developed data privacy process, our team successfully implemented a new approach achieving full compliance while retaining at-risk yearly sales revenue of £3.5 million.With data in hand, reviewed go-to-market strategies and compared proven best practices to introduce new standard operating procedures to clients, noting areas of interest and issues.Developed and delivered privacy policies as determined by the GDPR and California Consumer Privacy Act (CCPA) regulations, plus training to internal trainers or directly to end-users.
  • Northpointe Meetings & Incentives Llc
    Director Of Business Development
    Northpointe Meetings & Incentives Llc 2000 - 2020
    Warrenville, Illinois, United States
    Corporate meeting and events company with over $14 million in annual revenuesPlayed a pivotal role in developing an independent company with comprehensive expertise involving all facets of event marketing management, virtual events, strategic meeting management programs, individual incentives, and P&L management. Competed against larger agencies to provide customized, independent insight and advice, enabling organizations to strive beyond their normal expectations.Key Highlights:Offered tailored solutions to our pharmaceutical clients. The unit delivered $1,500,000 in additional annual revenue to our company and provided higher service levels, faster turnaround time, and quicker payment service to the faculty at a much lower cost than the pharmaceutical clients themselves could provide.Headed up a team of event planners organizing new therapy education events for over 25,000 hemophilia patients and their families at sites around the United States. The initiative was completed under budget by 12% and exceeded the customer's customer satisfaction goal.Using industry expertise and technology, oversaw and implemented the formation and management of meeting consolidation programs for Fortune 100 companies. Managed over 600 individual events (annually), including product launches, user groups, sales incentives, training, and executive meetings.Successfully sourced and negotiated contracts for worldwide events for groups of up to 5,000 people resulting in annual savings of 15-25%, using negotiation skills gained from specialized training and several years' experience.
  • Mcgettigan Partners
    Vice President, Midwest Region
    Mcgettigan Partners 1995 - 2000
    Chicago, Illinois, United States
    Initially hired as a Regional Sales Director to develop new relationships and convert them into sales. The region grew to over $35 million in revenue through strategic development and leadership, receiving a promotion to General Manager, then Vice President.Key highlights:As a vital member of the sales team, successfully landed the international meeting business of a Fortune 200 pharmaceutical company worth $20 million in annual revenue. Opened a regional Chicago office and a suburban client onsite operation. Initially promoted to General Manager, Client Services, responsible for opening both sites, recruiting over 40 meeting planners, developing integrated processes, operations, client-specific standards, team development, training modules, and successfully initiating technical and cultural training.Responsibilities included account management, sales growth within the account, and operational leadership for the region. As the region increased, I received a promotion to Vice President.Managing a 3,000 client incentive program in Bali, Indonesia, led a team of 75. Due to the national elections, demonstrations broke out and turned violent while guests toured the island. Employing our emergency response plan, we immediately sheltered guests to the nearest hotels deemed safest, secured food and beverages for them until the situation normalized, and returned them safely to our resort. In some cases, 24 hours later.
  • Bti Americas Inc
    Director, Business Development - Corporate Meetings
    Bti Americas Inc 1981 - 1995
    Northbrook, Illinois, United States

Bruce Smith Skills

Event Management Hotels Leadership Hospitality Event Planning Marketing Corporate Events Tourism Meeting Planning Resorts Trade Shows Hospitality Industry Leisure Incentive Travel Hospitality Management Incentives Marketing Strategy

Bruce Smith Education Details

Frequently Asked Questions about Bruce Smith

What company does Bruce Smith work for?

Bruce Smith works for None

What is Bruce Smith's role at the current company?

Bruce Smith's current role is Client service professional expert at building relationships by thinking strategically while positively influencing people; focused on business development and key account management..

What is Bruce Smith's email address?

Bruce Smith's email address is br****@****nty.edu

What schools did Bruce Smith attend?

Bruce Smith attended University Of Southern California.

What skills is Bruce Smith known for?

Bruce Smith has skills like Event Management, Hotels, Leadership, Hospitality, Event Planning, Marketing, Corporate Events, Tourism, Meeting Planning, Resorts, Trade Shows, Hospitality Industry.

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