Bryan J. Email & Phone Number

Atlanta, Georgia, United States

Support shipper customers at this highly fast-paced, high energy digital freight brokerage startup, fielding 100 emails and scheduling 50+ loads dailySchedule pickups and deliveries while ensuring optimal transit times and on-time complianceLeverage multiple communication tools (the Transfix platform, email, Slack, phone) to effectively communicate with shippers, team members, and stakeholders across other teams at TransfixProvide regular customer updates as they relate to pickup, in-transit, and delivery ETAInvestigate and resolve customer issues as needed to provide an exceptional customer experienceCollaborate with teammates to analyze situations after they take place to continue to improve our processes and therefore ability to provide exceptional customer service

Atlanta, Georgia, United States

Oversaw food service logistics and planning for all patients across this 152-bed facilityTracked and maintained thorough daily inventory of all food items and kitchen supplies, expenses and ensured P&L alignment with food and beverage budgetsMaintained subject Matter Expertise on procedures, protocols, and state-specified rules and regulations for all facilities to mitigate risk Collaborated with leadership, chefs, dietitians, and physicians to plan and execute custom meal and nutrition education and dietary programs

Greenville, South Carolina, United States

Oversaw maintenance of all sanitation, health, and safety standards in work areasCollected, prepared, delivered, and tracked food ordering and delivering for multiple patients simultaneously based on specific dietary needsSelected to supervise dietary staff in the absence of a dietician, including team scheduling coordination, general staffing support, light employee issues, and moreOrganized and maintained activities, kitchen needs. and equipment with managers, aligning tool and resource requirements with daily menusEffectively communicated with staff, caregivers, and residents on a daily basis with a strong eye toward providing exceptional customer service

Greenville, South Carolina, United States

Performed basic troubleshooting procedures on iOS devices and MAC OS Computers.Demonstrated exceptional, consistent ,and comprehensive knowledge of Apple technology and applications.Delivered exceptional customer service while maintaining a high degree of professionalism.Acted as a member of the setup team to develop customer relationships with the Apple culture.Trained customers of various backgrounds and levels on how to use their personal/ business Apple technology, which consist of products such as MacBooks, MacBook Pro's, Mac Air, iMAC's, both versions of the iPad, all iPod Models, iPhone 3GS, and the iPhone 4.