Bryan Moore Email & Phone Number

Phoenix, Arizona, United States

Phoenix, Arizona Area

* Provided expert guidance and training to multiple Major League Baseball Organizations using the SaaS platform that provided both online and in-person ticket sales for Spring Training events. * Guided and trained returning and new customers on the platforms current and newest system offerings. * Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers. * Developed strong customer relationships and loyalty through effective communication. * Maintained knowledge of company products to provide helpful suggestions and recommendations to customers. * Utilized problem-solving techniques to identify solutions for complex customer inquiries. * Provided custom financial reporting creation for multiple MLB teams within our Saas software.

Tempe, Arizona

* Account Manager of over 1,000 season ticket accounts spread over five sports worth approximately $2 million in account revenue.* Responsible for over $100,000 in new ticket sales revenue generated from January to August 2014.* Consistently met or exceeded revenue and renewal goals.* Generated and implemented existing and new sales techniques to retain and increase sales.* Proficient in the use of SalesForce Software.* Excellent at maintaining successful customer relationships through various forms of communication.

Terre Haute, Indiana Area

* Managed 30 different league and campus-wide organizations involving approximately 3,300 participants.* Managed and recruited 12 supervisors and over 50 officials.* Assisted with managing an intramural budget of $24,000, revenue of $10,000, and costs of $1,000 per sport.* Set up leagues, schedules, score inputs, and generated announcements via the IMLeagues software. * Implemented department and university policies, along with hosting sport specific meetings for each sport.* Implemented a new tracking system for the club sports department. * Monitored club rosters and participation via the OrgSync software.

Indianapolis, Indiana Area

* Managed 108 separate full and half season ticket accounts.* Maintained successful customer relationships through varies forms of communication.* Coordinator of of large group events; 7,000+ tickets sold on specific events.* Generate and implement new business sales techniques to retain and increase sales* Assisted in the development of promotional campaigns.* Created in-game promotions to increase interaction and awareness of the organization.* Trained new employees.* Skilled in the use of Ticketmaster and other online ticket ordering software.

*Organized community events between youth programs and the Indiana Ice*Designed and executed “Play Healthy, Play Hockey” youth events*Created sponsorship proposals*Setup and attended sponsorship meetings

Master'S Degree, Sports Management & Marketing

Activities and Societies: Member of: Indiana Recreation Sports Association (ISRA) National Intramural and Recreation Sports Association.

Bs, Sports Management & Marketing

Activities and Societies: Sports Management Club, Recreation Department, Intramural Department.While working with the Indiana State.