Bryan J. Email & Phone Number

Bryan J. is a Director of LTL Customer Success at GlobalTranz. He possess expertise in logistics, transportation, leadership, management, sales and 11 more skills.

Listed skills include Logistics, Transportation, Leadership, Management, and 12 others.

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  Director Of Ltl Customer Success

  Globaltranz

  Nov 2020 - Present

  2021 - Employee of the year - LTL award winnerGlobalTranz is a technology-driven freight brokerage company specializing in LTL, full truckload, third-party logistics and expedited shipping services. GlobalTranz is leading the market in innovative logistics technology that optimizes the efficiency of freight movement and matches shipper demand and carrier capacity in near real-time. Leveraging its extensive freight agent network, GlobalTranz has emerged as a fast-growing market leader with a customer base of over 25,000 shippers, a network of 34,000+ carriers, transformative M&A, creative products and superior customer service delivered by the best people in the industry. Now with over $1 billion in revenue, Transport Topics ranked GlobalTranz is one of the top 10 largest freight brokerage firms in the U.S. and in 2018 was voted a Top 10 3PL by Transport Topics.For more information about GlobalTranz, visit www.globaltranz.com and follow us on LinkedIn and Twitter @globaltranz.I am an integral leader with the Branch Customer Success management team. I am responsible for shaping and managing the proactive aspects of the customer experience and providing single-point accountability and escalation on the execution side of the business. My efforts compliment the sales function and is responsible for the retention and growth of the branch’s customers. My team is responsible for leading and overseeing all aspects of customer advocacy anddelivering on internal and external KPIs.