Bryan S Arnold Email & Phone Number

Boston, Massachusetts, United States

Boston, Massachusetts, United States

The Authority Project is a Livestream/Podcast digital marketing show that helps digital marketers, coaches, consultants & creators build authority in their niche.We talk to guests on each show who speak on how they've built authority in their businesses and how you can mimic their success.Learn how to develop authority, build your audience and attract better clients to your business.Tune in on audio or livestream M-W-F & bring your questions!

United States

-Respond to telephone inquiries from caterers and customers, providing quality service regarding the status of orders.-The ability to de-escalate and resolve issues quickly for customers with high-level concerns.-Expertise with the Google Drive tools suite to effectively research and input crucial data for our marketing teams.-Beta tester and product collaborator for in-house software programs.-The ability to demonstrate and advise on all aspects of the customer service position.-Worked on several special projects assisting our marketing teams with vital data to expand our reach and build better relationships with our catering partners.

United States

Short-Term contract via Professional Staffing GroupResponsible for managing and running retention tracking reports.Sent out emails to clients regarding outstanding payments, address corrections, medical exceptions, etc.Interacted via telephone with clients when necessary.Processed and managed enrollment cancelation claims.Processed member payments and returned member payments.Sent out and distributed company office mail. Archived processed documents.

Light maintenance:-Responsible for making sure the conference rooms and flex areas were set for the day-Wiped down conference room and flex area tables-Wiped down glass doors when needed-Washed dishes and wiped down kitchen area-Emptied trash when neeeded -Checked and wiped down bathrooms when necessaryTrouble shooting:-On call for any tenant issues during and after work-Helped tenants with Wifi issues-Helped tenants with issues concerning noise or disturbances-Provided assistance for events being hosted by tenants-Assisted with issues of sending or receiving important mail-Provided an extra hand with bringing in supplies-Sat & interacted with clients who came in early for our tenants-Helped with temperature monitoring-Assisted with printing issues: getting online/paper jams/printer paper out of stock-Gave tenants, who have misplaced their keys, access to their offices-Gave advice to tenants concerning changes to their membership-Gave input with hard issues from our membershipPotential Client Tours:-On call email and phone interaction with potential clients-Conducted tours several times a week-Gave advice on the best membership fit for their particular business-Sent out follow up calls, emails and texts to potential clients-Used Google calendar and Capsule to organize scheduling of tours & follow up-Follow up sent daily from website, Craigslist, print media Onboarding members:-Printed application forms-Processed application forms via customized software-Set up billing for new members-Performed orientations for new clients getting them acclimated to the community-Copied & provided keys for members occupying dedicated desks or offices-Scanned and filed application forms into the cloud for storageEvent planning:-Provided ideas for monthly events-Drove to get supplies-Set up and breakdown of eventsExtras:-Social media management-Community building -Ordered products & supplies when needed-Built chairs and tables when needed

Boston, Ma

-Researched redevelopment commercial properties:-Wrote on new developments mainly in Boston but expanded to the entire United States. -Created editorial content on neighborhoods and commercial properties in Boston.-Drove to sites to pictures and get a better perspective on current projects.-Interacted face to face and via phone with people heading up these projects.-Created all content for web-based application