• Consult, analyze, develop, and measure end-to-end onboarding and leadership development experiences for multiple supply chain node types. • Develop and deploy mobile and desktop applications to automate manual supply chain processes and operational execution. Resulting in labor savings, system-wide data collection methods, and increased productivity.• Support the design and development of performance support videos for operational dashboards and scorecards, designed to help supply chain leaders make informed and timely decisions.

• Consult, analyze, develop, and measure end-to-end onboarding and leadership development experiences for 25,000+ leaders in Lowe’s stores, supply chain, contact center, and the Store Support Center. Collectively these leaders serve over 350,000 employees and delivered $96 Billion in revenue for FY 2021. • Collaborate cross-functionally with enterprise leaders, broader HR team, Canada, shared services, and key stakeholders to develop and drive performance improvement. This resulted in purposeful solutions focused on culture, people, processes, tools, and positive business outcomes.• Developed learning architecture; led development, implementation, and measurement of 13 role-specific programs to onboard store and field leaders. This included the first enterprise-wide district manager onboarding journey in company history. Leader participation is 7% higher than hourly associates, and 25+% higher when bench marked against other retailers.• Re-established Lowe’s University in 2019, as a part of the core team that has successfully delivered world-class in-person and virtual leadership experiences to thousands of Lowe’s leaders. Resulting in a 96%+ likelihood to recommend scores for executed programs.

• Led a high-performing team of instructional designers to perform analysis, develop, and deploy sound onboarding programs for over 25 support roles in 1700+ stores in the US, Canada, and Mexico.• Managed Lowe’s enterprise sales strategy development and integration. Collaborated with vendor partner to develop training materials, in-the aisle coaching chats along, with leader-led reinforcement sessions for sustainment. Achieved double-digit improvement in customer focus comp scores.• Developed onboarding, leadership development, and professional selling skills training for Lowe’s in-home and field-based pro sales teams. Resulted in business growth to reach the $2B milestone for FY2017 for in-home sales and grew pro market share. • Supported multiple National Sales Meetings by co-developing leadership content; providing facilitation coaching to field vice-presidents; and managing on-site training execution.

• Demonstrated career advancement with increased responsibilities for the Learning & Organizational Effectiveness (LOE) Team, supporting Lawn & Garden, Tools & Hardware. • Leveraged solid adult learning theory techniques, which included Lowe’s D6 and ADDIE models, to design and launch performance improvement solutions to onboard and develop hourly associates. Programs focused on people, processes, tools, environment, and metrics.• Selected to represent the team for multiple test-and-learn projects and product launches such as Kobalt® Mechanics’ Hand Tools, Lawn & Garden Customer Experience, NYC urban stores, Lowes.com customization tool for patio furniture, and In-home sales program expansions.

• Consulted with large power equipment and landscape industry companies to assess and develop their business; enable sales; and train associates. • Designed and developed multiple web-based portals featuring in-house produced articles, multi-media, trade show coverage, and industry-sponsored how-to videos.

• Led team of trainers that developed and delivered outdoor power equipment product, systems, and sales training for 4500+ dealer network, large commercial customers, and associates. • Planned, developed, co-facilitated over 80 successful regional training schools throughout the U.S. in less than eight months. Program was under budget by 15%, reduced corporate warranty costs, and improved dealer repair services efficiency and profitability.

Managed sales and marketing efforts of outdoor power equipment and trailers via multi-channel distribution to companies, municipalities and government agencies, golf courses, along with export firms.

Facilitated dealer and end-user product, safety, and business training for the Southeast United States; developed training for the Lowe's and Sears national account rollout; and supported company trade shows.

Achieved increased sales of over $1.8MM in sales within the first year of employment. Expanded regional market share from 10% to more than 60% in less than two years. Led the dealership in the absence of the sales manager.

Launched a privately-owned landscaping and maintenance business from inception to over 125 new clients and $240,000 in revenues within the first year. Managed a team that delivered solid year-over-year revenue growth.