Brian Shipman Email & Phone Number

Indianapolis, IN, US

Carmel, Indiana

Carmel, Indiana

- Maintained 250+ computers, including Windows XP, Windows 7, Windows 8 and Mac OS X- Responsible for all user account creations, including applied security permissions- Provided support for all network printers - Prioritized, responded to and closed incoming help desk tickets- Implemented Microsoft Deployment Toolkit to streamline computer builds- Built.

Plainfield, Indiana

- Scheduled meetings for engineers and client - Updated records for work to be completed in a timely manner- Provided customers with processes and instructions - Maintained an organized work environment- Asked customers probing questions to adequately help them- Contacted local offices and counties to process work orders

Plainfield, Indiana

- Provided a loyalty to customers to give them the best experience with regards to their personal billing information. - Took on many different responsibilities including gas calls, lead line fill in, floor support and testing applications for the IT department.- Continued to achieve excellent call scores and get complements from customer for great.

- Maintained and organized stockroom - Provided answers to customers regarding products and stock availability - Helped customers move and load larger items - Completed logistics reports during early morning inventory

Indianapolis, Indiana Area

- Used AutoCad to provided detailed electrical schematics - Created models using Unigraphics NX and Pro E - Collaborated with Engineers and Designers in remote locations on projects - Ability to read, interpret, and create technical drawings