ABOUT ARBY’S RESTAURANT GROUP:We are a leading international fast crafted restaurant company with >3K global locations.ABOUT ME:Early career experience in the US Army, paired with the dedication required to complete tests of endurance, has made me what I am today–a driven leader who strives for improvement and recruits, develops, and retains top talent. I rose through the hospitality industry from an internship role with US Naval Air Station in Iceland to progressive promotions with Outback Steakhouse and Arby’s Restaurant Group.As a Top 5 multi-unit manager and Area Supervisor of the Year for Arby’s, I have earned a reputation for instilling a focus on quality operations that increases sales and profitability via 5-star customer service. Whether turning around 8 acquired stores to achieve the highest comp sales in the region or outpacing goals through all facets of hospitality operations, I cultivate an engaged, empowered, and excited team that fuels guest retention.ACHIEVEMENTS:>> Catalyzed 100s of millions in sales for Arby’s while overachieving plan for 21 consecutive quarters.>> Positioned top regional sales and profit performance and 12% comp sales boost for Arby’s by overhauling culture and operations at 18 acquisition stores.>> Pioneered improvement for Freshmark’s highest profit product that increased output 30%. Process later adopted for additional premium products, leading to record tonnage production in multiple product categories.SPECIALTIES:Regional Restaurant Operations | Regional Sales Generation | Post-Acquisition Integrations | Sales Performance Turnarounds | Bench Strength Maximization | Staff Training & Coaching | Capital Improvements | Customer Service | Team Leadership | Productivity Optimization | Sales & Profit Generation | Guest Satisfaction | Retail Sales & Profitability | Brand Revitalization | Talent Acquisition Enterprise-Level Planning | Logistical Planning | Creative Problem-Solving | Franchise Operations Consulting
Listed skills include Empowering, Critical Thinking, Management, Recruiting, and 41 others.