C Wallace Email & Phone Number

Collaboration with researchers, clinicians, and imaging technicians to support various studies and trials aimed at understanding pediatric diseases, treatment effectiveness, and imaging technologies.

PRN/Contracted position. Technical writer for support documentation, operation manuals, and contract drafting for clients.

Delaware, United States

-Views customer accounts for possible fraudulent account activity. Responsible for more involved research and analysis of account activity to assess levels of risk and fraud type. Completes inbound and outbound calls and takes appropriate action based on transaction characteristics of greater complexity.
-Performs back-office functions related to research and resolution of fraudulent activity and service support. Additionally, assesses the level of risk and makes decisions which… Show more -Views customer accounts for possible fraudulent account activity. Responsible for more involved research and analysis of account activity to assess levels of risk and fraud type. Completes inbound and outbound calls and takes appropriate action based on transaction characteristics of greater complexity.
-Performs back-office functions related to research and resolution of fraudulent activity and service support. Additionally, assesses the level of risk and makes decisions which directly impact the customer experience and risk. Reviews and analyzes accounts and customer situations that may require differentiated treatment or specialized resolution. Ensures all actions are resolved in compliance with industry regulations and bank procedures, integrity levels of the departments system and financial controls. Show less

-Provided inpatient care to intensive care patients receiving treatment on a designated surgical/trauma unit including secondary COVID-19 needs. Adaptation to new facility protocols paired with split-second decision-making skills ensured continuity in care.-Collaborated with nursing staff and management to ensure quality standards are in place. Followed guidelines for inspecting and evaluating the precision and accuracy for documentation and hospital policies and procedures. Promoted and… Show more -Provided inpatient care to intensive care patients receiving treatment on a designated surgical/trauma unit including secondary COVID-19 needs. Adaptation to new facility protocols paired with split-second decision-making skills ensured continuity in care.-Collaborated with nursing staff and management to ensure quality standards are in place. Followed guidelines for inspecting and evaluating the precision and accuracy for documentation and hospital policies and procedures. Promoted and maintained diligent evaluation of assigned patients and reported any changes to nurse.-Responsible for blood glucose checks, 12 Lead EKG placement, bladder scans, participates in active monitoring of patients suffering from varying degrees of trauma, performing ADL’s when appropriate, and assists nurse with movement, positioning, wound dressing changes, and skin checks. Duties also include ensuring and enforcing guidelines for infection prevention and control, confidential patients, complying with HIPAA guidelines and specifications, patient intake, and correct handling of all ordered testing and ensuring specimen integrity remains intact.-Responsible for training new SNEs (Student Nurse Externs) and PCTs in unit protocol, procedures, policies, and reporting progress to management. Show less