Chris Nichols Email & Phone Number

North Ridgeville, Oh, Us

Independence, Ohio, Us

Lead developer overseeing all frontend development of Onosys’ multi-tenant enterprise web applications (SaaS / e-commerce) for high-volume restaurant chains such as Nothing Bundt Cakes, Captain D’s, and Dion’s Pizza.Internal UI/UX stakeholder, familiar with Git, as well as Azure DevOps including CI/CD pipelines and releases. Mentor other frontend team members, conduct code reviews, prioritize development work, and facilitate Agile workflows.AccomplishmentsLead the ground-up rebuild of the Onosys Admin frontend, a multi-year project:- Technologies used: Vue JS 3 Javascript Framework with reusable components, Typescript, modem Javascript ES6 features, ESLint, and the Quasar UI component libraryCreated and maintained 3 unique, purpose-built Single Page Applications (SPAs) utilizing the AngularJS Javascript Framework, all running against the Onosys Storefront API and using the design system created in a previous role.Built a JSON-based UI system delivered to the Storefront frontend via the Onosys API and configured in the Onosys Admin. This enables UI configuration without the need to change code or deploy:- Lowered our client onboarding time 80% from 2-4 weeks to 3-5 days- Increased developer availability, and overall company throughput, by allowing non-developers to make UI changes- Greatly decreased the effort and risk of deploying new code

Independence, Ohio, Us

Managed a cross-functional development team and was responsible for coordinating deliverable releases (a specific batch of code updates) for our platform at the conclusion of each sprint.AccomplishmentsFacilitated communication within and across teams & departments; conducted 1-on-1s and managed direct reports; ran daily standups & post-sprint retrospectives; and provided visibility on sprint progress:- Certified Scrum Master, April 2020- Aided in creating and implementing a Software Development Life Cycle (SDLC) process

Independence, Ohio, Us

Actively worked on developing system enhancements and business logic, client requests, and ongoing maintenance to the Onosys enterprise online ordering platform for clients including Charleys Cheesesteaks, Bibibop,and Penn Station. Maintained and enhanced the frontend core code as well as added client customizations.AccomplishmentsBecame the primary frontend resource for onboarding new clients:- Through process & code enhancements brought the frontend effort to onboard new clients down 75% from 2-4 months to 2-4 weeksContinually iterated on the UI/UX to bring improvements to the ordering process:- Implemented regular Javascript updates working within AngularJS and Jasmine unit tests- Generated prototypes and other proofs-of-concept for new features- Improved web accessibility according to ADA / WCAG 2.1 standards

Independence, Ohio, Us

Maintained and continuously improved the online ordering UI for brands including Applebee’s, Outback Steakhouse, Carrabba's, and Boston Pizza. Helped identify and implement frontend code patterns to retain the customizability of the Onosys platform while retaining an industry leading ordering interface.AccomplishmentsCreated custom design system including grid layout, branding, and component variations to help reduce duplicate client code. Features include:- BEM-based HTML class structure- Bootstrap-like grid system- SASS (SCSS) mixin suite- Customizable branding / look & feel- Style guide / documentation app describing these features

Which Car Is Right For MeA tool to help people who don’t know cars find the right car for them.Now on its 5th major version, the website uses Vue 3, Typescript, JavaScript ES6 features, and the Quasar component library, running against a custom API using PHP, hosted in AWS. Built an Administrative tool to help manage car data which uses Vue and the same API as the main website and has reduced time for data management by roughly 75% and image generation by 95%.Currently working on the 6th major update, which will include adding Typescript to the Admin, and decoupling the branding & generic UI components for use on additional websites.

Beverly, Massachusetts, Us

Digital marketing consultant specializing in User-Centered and Performance-driven projects utilizing Javascript / jQuery, HTML5, and CSS3 & LESS CSS preprocessing.Accomplishments- Worked with Medical Mutual’s UX team in a SCRUM environment helping to:- Develop and enhance custom widgets and the overall frontend of various Medical Mutual web properties- Design mobile apps & full websites using the Adobe Creative Suite (Photoshop, Illustrator, etc)- Guide user interaction

Cleveland, Ohio, Us

Lead Fathom's conversion optimization efforts by overseeing the creation and development of conversion-driven web collateral.- Oversaw strategy, implementation & results analysis for A/B testing using Adobe Test & Target, Google Website Optimizer (now Content Experiments), and Visual Website Optimizer- Provided conversion assessments for lead generation and e-commerce clients for brands including: - Owens Corning, Medical University of South Carolina and Thomas Edison State College

Cleveland, Ohio, Us

Oversaw the creation and development of conversion-driven landing pages, email templates, display ads and any other web-related collateral. I also managed a team of three designers and was responsible for Fathom's overall creative quality. In addition to these things, I:- Produced marketing materials for clients such as Cleveland Clinic, Bissell, the Columbus Crew, the Pro Football Hall of Fame, Career Education Corporation, and Constellation Energy- Provided conversion assessments for current and prospective clients- Developed an inline form validation solution to replace an old, more intrusive validation system- Designed and developed mobile sites for our biggest clients, resulting in $15.29M in new client revenue, and $1.39M in revenue for Fathom in 2012- Performed form optimizations and analysis; one discovery showed 80% of all people who stopped filling out a client's forms did so on one field - removing this field resulted in a 20-30% increase in conversion rate for those pages- Attended Conversion Conference in San Francisco in 2011, as well as other local web/design/conversion eventsDuring this time I also completely re-factored our ASP-based internal task manager system for the Fathom team to efficiently request, manage, and receive feedback on projects. This dramatically improved our process for requesting work from designers / developers resulting in a much more efficient workflow for the creative team as well as the broader company.

Cleveland, Ohio, Us

Designed and developed conversion-driven landing pages, email templates, display ads and any other web-related collateral- Marketing Experiments Landing Page Optimization Certification- Lead A/B testing efforts from concept through implementation- Some of the conversion-focused microsites I created for our largest clients resulted in a 200% increase in conversion rate over the course of two years.- Utilized Adobe Creative Suite products such as Photoshop, DreamWeaver, Illustrator, Fireworks & InDesign- Learned web technologies such as HTML, CSS/CSS3 as well as some jQuery, ASP & PHP- Became familiar with some CMS's including Sitecore and Neptune

Cleveland, Ohio, Us

Managed and executed permission-based email marketing campaigns for a variety of clients.

Cleveland, Ohio, Us

Assisted in SEO efforts including link building, directory submissions & other upcoming areas such as local search at the time.

Bachelor Of Arts In Marketing, Marketing

Education record

Education record