I am responsible for a blended portfolio of nearly 120 donor accounts (individual donors, foundations, and corporate partners) across five diverse service lines (Disaster Relief, Blood Services, Services to Armed Forces, International Services, and Training/Certification). Selected Highlights:• Created innovative fundraising and engagement opportunities with key partners, including working alongside affinity groups for an industry-leading financial institution to align giving… Show more I am responsible for a blended portfolio of nearly 120 donor accounts (individual donors, foundations, and corporate partners) across five diverse service lines (Disaster Relief, Blood Services, Services to Armed Forces, International Services, and Training/Certification). Selected Highlights:• Created innovative fundraising and engagement opportunities with key partners, including working alongside affinity groups for an industry-leading financial institution to align giving strategies with their DEIB goals. • Built a relationship with the Executive Director of a major foundation and managed a spring campaign that encompassed 75 retail stores in 3 states, resulting in nearly 1500 employees participating in the campaign. • Exceeded fundraising goal by 50% and personal fundraising targets by 15%. • Delivered grant funding to support various initiatives, enabling the purchase of an Emergency Response Vehicle and supporting our Home Fire Relief Program in providing smoke alarms and fire education across the community. • Co-chaired the National Sound the Alarm initiative for the North Florida region, partnering with local fire departments to provide fire safety education and preparedness in vulnerable communities. We successfully installed 1533 smoke alarms across the region (122% of our goal) and provided education to nearly 1400 individuals, representing 150% of our goal. • Chosen by the Regional Executive Director to train staff from three chapters on leadership principles at a leadership retreat. • Leveraged technology to improve and optimize donation tracking, donor cultivation, and future engagement, including launching employee giving microsites for our corporate partners. • Served on the team responsible for media relations and the planning/execution of a live telethon with a local TV station to support Hurricane Ian recovery efforts. Show less

I directed sales performance, customer relationship management, and merchandising strategy for a designer collection within our flagship store. I was responsible for managing a team of 23 direct reports and maintaining our annual sales volume. During this time, I launched a trunk show for a notable designer during a major snowstorm, emphasizing our virtual shopping options to ensure success, exceeding our sales target by transitioning approximately 90% of our sales to virtual… Show more I directed sales performance, customer relationship management, and merchandising strategy for a designer collection within our flagship store. I was responsible for managing a team of 23 direct reports and maintaining our annual sales volume. During this time, I launched a trunk show for a notable designer during a major snowstorm, emphasizing our virtual shopping options to ensure success, exceeding our sales target by transitioning approximately 90% of our sales to virtual appointments. I also planned high-profile in-store styling events with celebrity appearances. Show less

Promoted from Aqua Shop Manager to Executive Sales Manager, I oversaw sales strategy, relationship management, and team development for 30 direct reports within the NYC flagship location. I also collaborated on planning, marketing, and managing high-profile, invitation-only VIP/celebrity events. Selected Highlights:• Chosen by the Senior Executive Council to receive a Service Leadership Award as the highest rated performer in internal customer service ratings (Medallia Net Promoter… Show more Promoted from Aqua Shop Manager to Executive Sales Manager, I oversaw sales strategy, relationship management, and team development for 30 direct reports within the NYC flagship location. I also collaborated on planning, marketing, and managing high-profile, invitation-only VIP/celebrity events. Selected Highlights:• Chosen by the Senior Executive Council to receive a Service Leadership Award as the highest rated performer in internal customer service ratings (Medallia Net Promoter Score). • Ranked #1 in sales performance for the flagship store’s RTW collection during Spring 2016, consistently exceeding our sales plan by up to 43%. • Earned a Be the Best Team Award in 2015 and secured the #1 ranking for new account performance, exceeding sales goals by between 43-96% for six consecutive months. Show less