Caitlyn Macasio Email & Phone Number

Remote

• Collaborating with the assigned Client Manager and Sales Leadership to produce precise sales quotations for new products and Optiv services utilizing SalesForce CPQ. Offer top-tier overall service, promptly addressing inquiries from internal business units, external clients, and partners while providing oversight and resolution. Strategically formulate competitive pricing recommendations leveraging diverse tools, aimed at optimizing Optiv's profit margins.• Identifying with the client management team to discern lucrative upsell and cross-sell opportunities. Expertly negotiating advantageous vendor discounts and crafting innovative strategies to augment client value while maximizing profitability.• Leading the coordination and alignment of diverse internal teams including Legal, Purchasing, Deal Desk, Accounts Payable, and Invoicing to ensure comprehensive oversight and synchronization across the entire Sales Cycle.• Continuously advancing expertise in product knowledge and industry trends, ensuring impeccable account health through vigilant data management, and cultivating a robust professional rapport with the designated Client Manager, their clients and their team, all while embodying the essence of Optiv’s Core Values.• Exercising meticulous attention to detail in the review and timely submission of client Purchase Orders with utmost accuracy. Actively assisting and supporting our Purchasing team, clients, and vendors through all stages of the post-Sales Cycle, ensuring seamless operations and satisfaction across all parties involved.

Overland Park, Ks

• Cultivated and sustained robust professional affiliations with designated Partners, fostering regular bi-weekly discussions and quarterly face-to-face meetings. These engagements centered around strategic dialogue, aligning objectives to mutually benefit both the Partner and Optiv, while maintaining the client’s goals at the forefront.• Collaborated closely with the Demand Generation and Partner Manager teams to conceive and execute multiple highly effective, strategic campaigns for designated partner technologies. Contributions spanned content creation, webinar facilitation, joint asset development, event coordination, and collaborative input for the Optiv Sales Playbook.• Pioneered the conception and implementation of the Optiv Source Newsletter, a monthly internal Sales team communication platform. This initiative encompassed comprehensive content, including General Sales Updates, Service Enhancements, Recent Major Achievements, Partner Insights, and Marketing Updates, amalgamated from diverse sources across the organization.

Overland Park, Ks

• Enhanced visitor experience through warm welcomes and expedited check-in procedures, ensuring adherence to stringent security protocols.• Managed the implementation of new cell phone programs and conference bridge systems. Conducted regular audits and maintained relationships with third-party vendors for seamless operations.• Orchestrated smooth office relocations by scheduling and coordinating facility-related services and RFPs, ensuring a seamless transition during the merger of FishNet Security and Accuvant.• Facilitated in-office Executive Briefing Centers (EBCs) by organizing meeting spaces, coordinating catering, and ensuring flawless execution.• Contributed to the planning and execution of various corporate events such as the American Royal BBQ, Cyber Security Awareness programs, and Corporate Challenge initiatives.

• Provided impeccable customer service by efficiently checking guests in and out, answering phone calls, making room reservations and fulfilling all guest requests and needs• Enrolled over 300 guests in the Priority Club Rewards program to meet company quota• Prepared nightly administrative operations including deposits and balancing the cash drawers

• Provided impeccable customer service by efficiently checking guests in and out, answering phone calls, making room reservations and fulfilling all guest requests and needs• Enrolled over 300 guests in the Priority Club Rewards program to meet company quota• Prepared nightly administrative operations including deposits and balancing the cash drawers Earned Employee of the Month Award in June 2012

Olathe, Ks

• Aided in the implementation and success of new sales process for the Wellness Program• Ensured smooth flow of daily operations by pulling reports and files, creating employee schedules, organizing and running all outcall events and promotions, handling customer service issues, opening and closing the clinic Promoted to Assistant Clinic Administrator May 2010

Bachelor'S Degree, Communication Studies

Associate’S Degree, Liberal Arts

High School