Michele Lawrence Email & Phone Number

Denver, Colorado, United States

Denver, Colorado, United States

Promoted from Business Analyst role to supervise a cross-functional team of five Software Engineers and five Business Systems Analysts to ensure timely and efficient delivery of application solutions that meet internal business needs. Manages team’s assigned projects and tasks throughout the software development life cycle (SDLC), including compiling.

Detroit, Michigan

Acted as the liaison between five internal business departments and the application development team. Facilitated requirements gathering sessions with stakeholders and technical team to design system solutions for business processes and needs. Compiled and received approval on detailed documentation for all business and functional requirements..

Detroit, Michigan

- Developed and managed project charters, schedules and plans- Communicated project status data, risks and barriers to stakeholders and project teams- Utilized project management tools such as SharePoint, Microsoft Project and Microsoft Visio to increase efficiency and organization throughout the duration of a project

Detroit, Michigan, United States

- Served as the primary point of contact for a caseload of Meridian members to assist in solving issues related to their healthcare needs through developing person-centered care plans based upon each person’s individual health goals- Trained new team members on case management processes and standards- Performed compliance audits to ensure Meridian’s.

Mount Pleasant, Michigan

- Assessed clinic workflow and designed plans for improvement- Created a performance metric tool for evaluating financial results.- Analyzed insurance regulation and evaluated clinic compliance.- Implemented a patient chart audit tool to evaluate quality of care.

Mount Pleasant, MI

- Communicate with non-profit organizations throughout the country to arrange 40 service-based trips per year for students at Central Michigan University.- Exchange and organize contracts and insurance information to maintain partnerships between CMU Alternative Breaks and non-profit organizations throughout the country.

Mount Pleasant, MI

- Led groups of 12 students on weeklong service-based trips throughout the country.- Took responsibility for trip budget, vehicles and trip logistics.- Facilitated activities and discussions based on volunteer service to enhance engagement.

- Provide customer service and communicate effectively with camps and conference guests at the front desk of university residence halls - Maintain accurate receipts, rosters and inventories to ensure efficient front desk operations - Interact with youth campers and facilitate programs for them throughout their stay on campus

Mount Pleasant, MI

- Coordinated rental vans, prepared transportation budgets and organized travel itineraries for approximately 30 Alternative Break service trips. - Collected driving information from all trip participants and communicated driving procedures and risk management policies to all Alternative Breaks Site Leaders and participants.

- Manage and assist in training a staff of 30 Honors Program mentors - Maintain contact with all students enrolled in HON 100 (Introduction to Honors) and monitor class progress- Plan and organize service projects, events and in-class activities/group discussions for HON 100 students and mentors

Troy, MI

Mount Pleasant, MI

- Mentored a group of 12 Honors Program freshmen throughout their enrollment in the Introduction to Honors (HON 100) course.- Facilitated leadership activities and small group discussions throughout the HON 100 course.