Jonathan Rothe Email & Phone Number

Denver, Co, Us

Usa

Collaborated with Commander for all unit related issues. Interviewed & investigated disciplinary issues. Partnered with team for completion. Analyzed documentation supported for promotion, retirements, evaluations, and counseled employee relations for over 1200 members.Managed timesheets, payroll documents, military orders and maintained records for travel orders, retirements, and new members and hires.Ensured training and records up to date for the units, Headquarters and all USAFR Officers Records. Promoted over 20000 Officers.Knowledgeable with USAF core values and civilian employment. Understands USERRA rights and laws for military members on leave.Updating training guides saving processing time 40%. Documented new training guides and updated database for promotion and counseling.Created new procedures and policies to save Air Force 30k over a year by cutting man hours and establishing new requirements for HR tasks.

Denver, Colorado

Accuvant, Inc. Information Security Company delivering a comprehensive suite of solutions and services for enterprise-class organizations to successfully plan, build, and operate their security system programs. Quality Assurance SpecialistPrimary responsibilities are to support day-to-day quality activities within the Operations department. Determine billing quality standards by developing special billing instruction practices and implement quality control procedures. Design and coordinate with developer to build system support for quality enhancements. Facilitates and coordinates problem resolution teams across operations functional units.– Implemented quality control procedures within transactional operations area to ensure timely, accurate customer billing– Developed NetSuite system enhancements and process flow to capture special billing instructions for improved customer satisfaction resulting in a positive financial impact – Developed scorecards within main database to capture key performance areas of the business and report trends– Routinely review transactional operation functions for process improvement– Act as a resource for implementing new projects on the floor.– Familiar with Lean Six Sigma and implementing a Quality Assurance Program.

Glendale, Co

• Supported Loan Processors through all stages of origination.• Analyze documentation supported for collateral review.• Manage a pipeline of 50 loans or more.• Compliant with all federal employee regulations, and mortgage laws.• Knowledgeable with title, appraisal, and collateral documents.

Highlands Ranch, Co

• Coached and Trained new and existing employees.• Supported Customer Relationship Managers with all documents and income.• Managed 10 underwriters to 95% quality review on documentation related tasks.• Compliant with all federal employee regulations, and trained on those.• Worked on Bank Of America Home Loan Modification project.• Knowledgeable with Hamp and Non Hamp Modification program.• Kronos Payroll Support and other Payroll Analytics. Recruit, develop, and maintain employees.

Aurora, Co

• Coached and Trained new and existing employees.• Support Relationship Managers with all sales and compliance related questions.• Worked with outside vendors and businesses to drive business.• Solicited and Sold Bank products.• Took a teller line from 100% to over 150% in 2 months.• Increased mortgage applications and ensured proper documentation.• Audited bank to ensure compliance among internal theft and loss prevention.• Audited Payroll for employees and ensured compliance with HR items. Recruited New employees, and ensured smooth onboarding.

Greater Denver Area

Loan Document Specialist• Ensured Proper Compliance with High Dollar Loans.• Support Relationship Managers with all Loan Documentation• Effectively solve Commercial/Wholesale challenges.• Manage with State and Federal laws of Uniform Commercial Code.• Trained team members on proper documentation and compliance.Service Manager• Consistent Sales and Service Award Winner each quarter.• Support sales reps in opening new accounts and upgrading existing service.• Quickly and effectively solve customer challenges.• Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service.• Ensured Compliance training and fraud prevention were utilized on a daily basis. • Coached my team members and raised morale’s and sales.• Encouraged and developed team members to grow within the company• Developed HR Strategies, payroll, New Hire Orientations, and onboarding tasks. Recruited and facilitated group interviews and new hires. Conduct Phone interviews and onboarding.

Master Of Business Administration - Mba, Organizational Leadership

Bachelor Of Applied Science - Bas, Human Resources Management/Personnel Administration, General

Associate'S Degree, Human Resources Management/Personnel Administration, General

Associate Of Arts - Aa, General Studies