Craig Albano, Mba Email and Phone Number
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As an analytics strategist with an MBA in Business Analytics Management, I specialize in optimizing data-driven decision-making and delivering actionable insights to support organizational objectives. With extensive experience in analytics management, business operations, and direct marketing in the nonprofit sector, I leverage my proficiency in SQL, Tableau, and CRM systems to drive operational excellence and strategic growth. Passionate about utilizing data to make impactful contributions, I am actively seeking new opportunities to apply my skills in dynamic and innovative environments.Specialties: Non-profit management, direct response, fundraising, email communication, marketing, database management, vendor management, CMS consulting, volunteer management
Concord Direct
View- Website:
- concorddirect.com
- Employees:
- 48
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Director Of AnalyticsConcord DirectSomerville, Ma, Us -
Director Data ManagementMoore Aug 2024 - PresentLanham, Md, UsI lead a team dedicated to advancing data processes and achieving operational excellence to support fundraising success in the nonprofit sector. Our team manages a cooperative fundraising database, overseeing ETL operations and driving strategic, data-focused initiatives. We foster cross-functional collaboration and maximize efficiency, directly enhancing fundraising campaigns and predictive modeling efforts. Together with stakeholders, we transform data into actionable insights that drive strategic decision-making and create meaningful impact for the causes we champion. -
Pie In The Sky Committee MemberCommunity Servings 1993 - May 2024Committee member for one of Community Servings largest fundraisers. Served as committee co-chair in 2008. Please visit www.pieinthesky.org for more information.
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Director Of AnalyticsConcord Direct Oct 2019 - Aug 2023Concord, New Hampshire, Us• Lead cross-functional projects using analysis techniques to discover insights that will guide strategic decisions and uncover optimization opportunities.• Design and build technical processes to address business issues.• Oversee the design and delivery of reports and insights that analyze business functions and key operations and performance metrics.• Recruit, train, develop & supervise analyst-level employees.• Manage and optimize processes for data intake, validation, mining, engineering, and communication deliverables.• Examine, interpret, and report results of analytical initiatives to stakeholders in leadership, technology, sales, marketing, and product teams.• Oversee the data/report requests process: tracking requests submitted, prioritization, approval, etc.• Develop and implement quality controls and departmental standards to ensure quality standards, organizational expectations, and regulatory requirements.• Anticipate future demands of initiatives related to people, technology, budget, and business within your department and design/implement solutions to meet these needs.• Organize and drive successful completion of data insight initiatives through effective management of analytic team and effective collaboration with stakeholders.• Communicate results and program impact to stakeholders within and outside of the company. -
Senior Business Operations AnalystAkamai Technologies Mar 2019 - Apr 2020Cambridge, Ma, UsAnalyze support operations and advise leadership on strategic initiatives.Create KPI's for Executive Leadership that identifies and interprets trends that influence productivity.Conduct quarter business reviews and present actionable recommendations for practice areas.Collaborate with stakeholders to translate business needs into systems requirements and scoping.Analyze systems requirements, conduct gap analysis, and identify feasible solutions that meet defined business objectives.Assist in the migration of reporting from individual spreadsheets and Microsoft BI to Tableau dashboards. -
Director Of Business, Data, & AnalyticsWgbh Educational Foundation Aug 2016 - Apr 2018Lead marketing analysts, oversaw database & ETL service delivery operations. Oversight of operational & program reports, ensuring data quality across various marking databases. Created statements of work, and providing ad-hoc analysis to provide insights on fundraising opportunities. Created forecasting tools used to create annual marketing budgets for 15 public broadcast stations. Conducted gap analysis of current service offerings and client expectations. This lead to process improvement plans and changes to operational practices. Managed the migration of financial, operational, and program reports to Tableau. Created behavioral models for direct marketing campaigns using audience profiles to build cross-channel audience engagement appeals.
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Director Of AnalyticsOmp Oct 2012 - Sep 2016Washington, District Of Columbia, UsOMP is a full-service fundraising and communications agency that serves leading causes in the US. -
Production Manager (Cooperative Database ProductsBlackbaud Mar 2008 - Oct 2012Charleston, South Carolina, UsTarget Analysis Group was acquired by Blackbaud in 2008. I have worked as a Production Manager since 2006. I manage all the work flow associated with Target Analytics Cooperative Database ("The Coop"). The Coop is a compiled database of more than 2 billion transactions from over 600 philanthropic organizations. From this database Blackbaud builds statistical models that predict which households in the database will be most likely to respond to a direct mail solicitation. -
Production ManagerBlackbaud Mar 2006 - Mar 2008Charleston, South Carolina, UsManage database services for non-profit organizations; quality assurance; work flow improvement; data analysis -
Production ManagerTarget Software, Inc. 2006 - 2008Manage database services for non-profit organizations; quality assurance; work flow improvement; data analysis
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WebmasterHemisphere Cape Cod Restaurant 2004 - 2007Launched the restaurants website ww.hemispherecapecod.com using Joomla Open Source CMS.
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Alumni Board Of DirectorFitchburg State College Sep 1993 - Sep 2006Fitchburg, Ma, UsServe as a Board Member, Chair 3 committes. -
Project ManagerOnyx Spectrum Feb 2006 - Apr 2006Project Management Consultant. Onyx specializes in technology consulting for minority owned businesses and non-profit / association groups.
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Manager Client ServicesCitysoft Nov 2004 - Mar 2006UsManage workflow for CMS installations; provide database consulting; test software releases; project management and account management -
VolunteerProject Bread 1995 - 2005I helped manage a section of the Walk for Hunger. I coordinated 30 traffic "marshals" who managed the traffic at intersections and ensured the health and wellness of the walkers.
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Field OrganizorAmerica Coming Together Oct 2004 - Nov 2004527 Organization; I worked as a Get Out the Vote Field Organizer in New Hampshire during the 2004 Election. -
Director Of OperationsShare Group Apr 1992 - Nov 2004UsResponsible for fundraising firm’s operations including: supervision of 20 staff, professional development, managing a direct mail/fulfillment department that produced 2.4 million pieces of mail annually, inventory systems, managing a million dollar departmental budget, data analysis, new product development, vendor management, managing outsourcing, researching and implementing new software for corporate use, creating RFP’s, creative design for marketing and sales efforts, and managing contracts. Also coordinated employee volunteer programs and facilitated community relations initiatives.
Craig Albano, Mba Skills
Craig Albano, Mba Education Details
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Fitchburg State UniversityAnalysis And Functional Analysis -
Trailhead By Salesforce -
Fitchburg State UniversityMarketing & Communications -
Fitchburg State UniversityBusiness Analytics Management
Frequently Asked Questions about Craig Albano, Mba
What company does Craig Albano, Mba work for?
Craig Albano, Mba works for Concord Direct
What is Craig Albano, Mba's role at the current company?
Craig Albano, Mba's current role is Director Of Analytics.
What is Craig Albano, Mba's email address?
Craig Albano, Mba's email address is ca****@****hoo.com
What is Craig Albano, Mba's direct phone number?
Craig Albano, Mba's direct phone number is +161739*****
What schools did Craig Albano, Mba attend?
Craig Albano, Mba attended Fitchburg State University, Trailhead By Salesforce, Fitchburg State University, Fitchburg State University.
What are some of Craig Albano, Mba's interests?
Craig Albano, Mba has interest in Social Services, Civil Rights And Social Action, Politics, Environment, Education, Poverty Alleviation, Disaster And Humanitarian Relief, Human Rights, Arts And Culture, Health.
What skills is Craig Albano, Mba known for?
Craig Albano, Mba has skills like Fundraising, Data Analysis, Nonprofits, Leadership, Management, Analytics, Marketing, Direct Marketing, Strategic Planning, Social Media, Social Media Marketing, Volunteer Management.
Who are Craig Albano, Mba's colleagues?
Craig Albano, Mba's colleagues are Tom Cook, Jennie Carr, Alyssa Smith, Linda Reid, Marley Bunnell, William Burnell, Frank Santuccio.
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