Heather Callahan Email & Phone Number

Warrenton, VA, US

Herndon, VA

• Accept a high-volume of incoming telephone calls from customers requesting technical and non-technical support; input tickets, generate reports, update tickets, and respond to and effectively resolve any client.
• Developed and executed new systems to organize customer records which increased efficiency and streamlined daily operations; effectively resolved all customer complaints in a timely manner
• Administered Excel reports for call tracking, monthly or quarterly numbers and client satisfaction

Simplify your life. SVA helps you in day to day life, working with you to plan your big or small best events. We help you stay on budget, picking the right options for you; as well as set up and coordination of the event. While most of the work is done virtually we can be there during the event to take care of the last minute questions, issues that arise.

Warrenton, VA

Supervised, motivated, mentored, and evaluated employees and facilitated effective training programs; planned and coordinated daily workflow to optimize efficiency and productivity throughout the facility. Provided customer support and assistance; responded to any customer questions, inquiries, and requests. Managed the daily operational and administrative.

Woodbridge, VA

Provided customer support and assistance; responded to any customer questions, inquiries, and requests. Responsible for processing and developing films and managing and maintaining chemicals. Answered a high-volume of incoming phone calls on multi-line systems and monitored/maintained inventory control.

Woodbridge, VA

Provided customer support and assistance; responded to any customer questions, inquiries, and requests. Monitored the inventory of new and used motorcycles, dirtbikes, ATV’s, and scooters and facilitated the processing and financing of sales. Managed and maintained mailing lists and pitched and closed all sales.

Herndon, VA

Sold and marketed mortgage loan products within bank policies and procedures; obtained consistent referrals of mortgage clients; executed effective marketing plans to meet and exceed production goals. Maintained complete knowledge of mortgage strategies, policies, and procedures, secondary market investor’s guidelines utilized by the bank, and federal.

Group Life Coach, Life Coach

Yoga Teacher Training/Yoga Therapy

Activities and Societies: Yoga, Mindfulness, Philosophy, Religion, Community, AdaptationLearning the ins and out of yoga, meditation, &.

Associate Of Arts Degree, Psychology

Relevant Coursework: Contemporary Business Communication, Critical Thinking, Theories of Personality, Ethics, Abnormal Psychology.