As a Senior IT Executive I am a passionate about improving customer experience and operational efficiency through the design and delivery of professional IT services. As a confident Business Manager I enjoy tackling complex problems, working with Business Stakeholders to build relationships, and implementing process to deliver service improvements to a high standard of quality. A capable communicator, I am able to present my ideas and solutions confidently and credibly, with focus and depth.Most recently I have been responsible for managing a large team of professional engineers across five business units, delivering extraordinary service levels in a highly cost sensitive organisation. A highly enthusiastic and driven person, I gain real satisfaction in keeping others motivated and continuing their development.