Jennifer Cardenas Email & Phone Number

Oakland, Ca

Provide training, analysis, consultation and technical assistance to behavioral health non-profit organizations and government entities in all areas of behavioral health, child welfare and quality management, including:• California and Federal Behavioral Health and Child Welfare Regulations, Legislation and Advocacy• Organizational and Systems Development• Clinical and Best Practice Standards• Strategic Program Expansion and Development• MediCal/Medicaid Licensure and Certification Processes• Change Management and Implementation • Program Development• Capacity Building• Organizational Assessment and Gap Analysis• Evidence Based Practices• Non-profit Regulatory Compliance• Outcomes Management and Data-driven Decision Making• Health Information Systems• Risk Management and Root Cause Analysis• Quality Assurance and Performance Improvement Processes• CANS/ANSA/TCOM Certification and Implementation• Medicaid Billing• Audit Readiness

St. Petersburg, Florida

Primary responsibilities: provide training, consultation and technical assistance to behavioral health organizations on Joint Commission standards, continuous compliance management and survey process including the following:Provide training on Joint Commission standardsConduct readiness assessments and gap analysis for organizations preparing for accreditationConduct mock Joint Commission surveysDevelop action plans for achieving accreditation/compliance Provide technical assistance on implementation of action plans for survey readiness

Oakland, Ca

Agency wide oversight and accountability for Joint Commission Accreditation.Develop policies and procedures to ensure compliance with Joint Commission, Community Care Licensing, County and State regulations, as well as best practice standards.Oversee Internal Audits of each program.Chairperson for Clinical Standards Oversight Committee.Member of High Risk Practices and Environment of Care Committees.Engage as regular participant on Executive Directors Team to assist in agency wide decision making.Participate as a change agent on various implementation teams.Responsible for clinical documentation standards and best practice requirements.Participated as Clinical Workflow EHR Subject Matter Expert for Alameda and San Francisco counties.Develop curriculum for and provide clinical and documentation trainings regarding Katie A, CANS, TBS, Electronic Health Record usage, HIPAA, and Clinical Documentation to agency staff.Develop new clinical documentation to address all regulatory and accreditation standards.Designed continuous compliance and performance improvement programs.Manage billing department of 60+ employeesMonitor Medicaid documentation for all program types.Assisted in transformation of Electronic Health Record to ensure integration of clinical work, quality assurance and outcome evaluation processes.Created new invoicing systems in collaboration with accounting for a wide variety of program types and funding streams.Facilitate communication between accounting/IT departments and program staff.

Oakland, Ca

Assisted in the development of MTFC-Adolescent program.Coordinated with San Francisco County regarding the development and implementation of an emergency foster care program.Participated in preparations for JCAHO accreditation process.Worked collaboratively on implementation of new clinical model within the programs.Developed and managed referral process for foster children to receive placement.Approved required documentation and progress notes, ensuring quality and adherence to Medi-Cal and Community Care Licensing standards.Assisted Program Director on special projects, as needed.

Sf Bay Area

Completed home studies as part of the certification process for new ITFC foster parents.Ensured potential foster parents understanding of Community Care Licensing requirements.Participated in monthly group supervision.Acted as a liaison between the ITFC program and the Connections program.

San Francisco, Ca

Provided community-based family and child focused services.Facilitated Wraparound Child and Family Team Meetings.Oversaw a county-level audit of the program, ensuring quality of MediCal documentation.Led 19-person clinical group supervision of Support Counselors and 5-person clinical group for Social Workers.Trained new staff members using a collaborative, team based approach. Performed comprehensive assessments of children and adolescents.Provided weekly clinical supervision to up to 13 direct care staff.Facilitated crisis resolution as part of the management team.Approved required documentation and progress notes, ensuring quality and adherence to MediCal standards.Assisted in the development and implementation of the Intensive Stabilization Services component of the Connections program.

Greater Chicago Area

Provided home-based family, dyad, couples and individual therapy.Maintained an average caseload of 15 families prior to promotion, and 6 families after promotion.Completed SASS crisis assessments of children in homes, police stations and hospitals.Collaborated with hospital staff to facilitate client deflection or hospitalization.Trained new staff members. Performed biopsychosocial evaluations of children and adults.Streamlined program procedures using a collaborative team approach.Provided weekly clinical supervision to 8 staff members.Actively participated in state-level program planning meetings.Assigned cases and facilitated crisis resolution daily.

Detroit, Mi

Performed psychosocial evaluations of 25 HIV positive adults.Collaborated with clients to develop client-centered treatment plans.Provided ongoing individual, couple and family therapy to 17 clients regarding grief and loss, risk reduction, Depression, Bipolar, Anxiety Disorders, communication issues and crisis resolution. Directly supervised and trained five staff members.Led team in the implementation of CDC funded programs, worth $3.5 million.Developed screening, assessment and other data management tools.Collaborated with the Centers for Disease Control and Prevention (CDC) and Wayne State University staff regarding data collection and program evaluation.Developed program policies and procedures manual.Worked with management staff to research new funding sources.Attended two-day seminar on Dialectical Behavioral Therapy.Obtained HIV Test Counselor Certification.

Ann Arbor, Mi

Performed psychosocial diagnostic assessments of 30 adults and children.Provided ongoing individual therapy to 15 adults and children.Created collaborative treatment plans.Educated clients about diagnoses and medications, in collaboration with staff psychiatrists.Participated in mock board style examinations to enhance evaluation skills.Attended 10-week trainings regarding Cognitive Behavioral Therapy, Dialectical Behavioral Therapy and Couples and Sex Therapy.

Ann Arbor, Mi

Administered home-based research measures regarding cortisol, attachment, parenting and infant behavior.Educated participants about informed consent and research principles.Created a master archive of Michigan Family Study research measures and related documents.Attended clinical study groups regarding Infant Mental Health.

Greater Chicago Area

Provided case management, referral and linkage services for 10 adults diagnosed with Schizophrenia or Bipolar Disorder.Provided supportive individual and family counseling.Monitored client’s medication intake and trained clients about medication usage and side effects.Advocated for clients with a variety of service providers, including state and federal agencies.Developed documentation skills, including writing progress notes and treatment plans.Attended trainings in crisis intervention, substance abuse assessment and psychopharmacology

Master'S Degree In Social Work, Interpersonal Practice In Mental Health

Bachelor'S Of Science In Education, Psychological Services And Human Development

Activities and Societies: Delta Zeta