Transitioned successfully into new field, in charge of leasing small offices and meeting rooms for business prospects.

I assist people who want to make better health and life decisions by partnering with them to choose alternatives that lead to their happier lives and improved well-being.

Ran 11 story, 4800-unit, facility demanding strong organizational presence. Led team of 10 in all areas of operations, not limited to policy implementation, client problem resolution, tracking client and employee progress and maintaining case files for reporting purposes.• Hired, coached, trained, and developed new staff, improving operations and culture.• Trained and developed employee bench strength, promoting 3 top team members.• Involved in coaching under-performing employees, motivating them to become better employees.• Mentored less experienced general managers in developing interpersonal skills to retain employees.• Awarded General Manager of the Year in 2020 for outstanding business results during pandemic and encouraging financial growth through difficult time.• Directed reduction of bad debt by 15% for 4 locations, leading collection of outstanding accounts receivable, resulting in 2020 Financial Captain Award.• Landed 35% above revenue target, active listening to clients in financial strain, and developing solutions reducing bad debt.

Supervised 330K square foot facility located at 260 Spring Street, incorporating 4K units and 30 WorkSpace office tenants located on 3 floors of 10 floor facility. Directed staff of 10 in operations, sales, and customer service setting goals for employees and clients. • Awarded General Manager of the Year in 2016 for successfully training and coaching employees across entire organization. • Achieved 98% occupancy and 30% over revenue goal, due to involvement in partnering with neighborhood Spring Street association and attending social events leading to outbound sales.• Assisted clients in developing realistic goals and life plans resulting in diminishing bad debt by 30K. • Collaborated with vendors, motivating them to reduce pricing through shared ordering with facilities thus reducing expenses by 20%.