Carol Ahern Email & Phone Number

Assist implementation and services projects for Aravo customers.Technical implementation delivery of TPRM systems for enterprise clients, which includes configuring the Aravo platform, creating training documentation, and testing software.Communicate client enhancement and support requests to the product team and advocate for updates.

I am currently working as a Project Manager and IT Consultant for an Information systems Company. My role involves the management of rollout projects, client account management and system implementation. We make use of Agile and Waterfall methodologies. Primary skills/strengths: stakeholder relationship management, strong project planning, delivery and completion, system mapping, installation, configuration and training.

London, United Kingdom

Comprehensive SAP MM installation from inception to Internship Project completion. I worked as Project Facilitator and MM Lead. The internship project involved group and cross-functional team management, mapping the system to a General Motor Manufacturer, setting up materials and procurement flows, release strategies, physical inventory management, data management, integration with FICO, SD and data transportation. The result is that this organisation has a fully functional SAP ERP system that provides a visible and seamless business environment and optimises their cross-functional process flows.

Dorking

Proactively developing and retaining key customer accountsArranging estimates, bookings, recoveries, collections and deliveries.Capacity planning and resource allocationAbility to work closely with and develop relationships with clientsAccurately recording service time and job costingsMaking sure that all account and contact details are up to dateEscalating operational issues to Senior managementCarrying out inventory auditsEnsuring SLAs are met so that we remain a preferred supplierArranging for all outstanding debts to be collected within due time periods setHaving an analytical approach to problem solvingTaking corrective action when inadequate performance is suspectedSelf-starter who can multi-task in a demanding environmentFollowing up on all outstanding issues

Lecturer in 'Purchasing and Supply Management' and 'Strategic Operations Management' at Undergraduate and Postgraduate levels. Proficient in course development, delivery, assessment and feedback. Supervision of Postgraduate Diploma Theses, curricular advice, academic counselling and encouraging students in their academic journey.

Pietermaritzburg Area, South Africa

PA to Head of School / Senior Administrative Officer (Full time) (2007 - 2018)ResponsibilitiesProvided comprehensive administrative and secretarial support to the Head of the School of Accounting.Budget ManagementDepartmental ProcurementCo-ordination of teaching programmes and activities.Liaison with people of all levels, including senior executives.The role required excellent written and verbal communication skills.Regular liaison with stakeholders and professional bodies.Planning, coordinating and managing events such as awards ceremonies, extra-curricular activities, and Open Days.Assisted with the recruitment and processing of Contract lecturers/tutors contracts.Managing a broad workload with competing demands which required forward planning and preparation.Senior Administrative Assistant (Full time) (2000 - 2006)Managed schedules and assisted with the daily running of the department.Preparing course schedules, material, and general course administration.The role required a high level of both verbal and written communication skills.Regular Interdepartmental and client liaison. Required to use my initiative and work on my own.Maintained spreadsheets in order to: keep records, draw statistical information, assist with annual audits and analyse a wide range of data.

Slough, United Kingdom

As PA to the Director of Technology Finance:Organisation of all meetings venues and resource requirements; collated all information from our team members and prepared powerpoint presentation for meetings; prepareing all correspondence; liaison with clients - booking their accomodation and assisting with travel routes; Our entire team worked well together.

Langley, United Kingdom

Provided the academics with administrative support for their courses; knowledgeable in the use of Ms Office applications (Ms Excel, Ms Word, Ms Powerpoint, Ms Access, and Ms Outlook); assisted staff and students with administrative requests.

Pietermaritzburg, Kwazulu-Natal

Management of stores and movement of stock (AccPack IT Program); Client liaison; Prepared all correspondence - general; quotations, contracts; After sales service and assistance; Logged faults (Customer 1 IT program) and distributed them to technicians; Provided IT support in the department with network connections, software application installation and training.

Pietermaritzburg Area, South Africa

Prepared litigation documentation to large client base; Liaised with various departments for the collation of materials and information; Client liaison, providing process updates, requesting instructions, and overseeing the collection of monies; trained conveyancing staff on WordPerfect, and Lotus at their request in my spare time. Trained colleagues on current software programmes on a weekly basis.

Pietermaritzburg Area, South Africa

Trained and tutored Students and professionals on computer programmes; monitored student progress; Co-ordinated course assessments; provided computer software support to various organisations telephonically; Provided Training and tutored students and professional on the following software products offered at the college: • Ms Excel• Ms Word• Quattro Pro• WordPerfect• Ami Pro • P C Management• Lotus 123• Typing• Document Layout• Pastel Bookkeeping

Pietermaritzburg Area, South Africa

Assisted 3 Article Clerks as follows:Liaised with the clients; responsible for litigation correspondence; followup and collection of all monies due; filing and administrative duties; general secretarial duties; worked well in a team environment. Supported with IT queries and software training.

Msc, Supply Chain Management And Advanced Management

Activities and Societies: Research Methodology Microsoft Project experience

Bsc, Supply Chain Management And Advanced Management

Activities and Societies: Golden Key Society (Top 15% on Academic Performance)

Bachelor Of Business Administration, Logistics, Materials, And Supply Chain Management

Activities and Societies: Golden Key Society (Top 15% on academic performance)

Matric With Exemption, 12