Caroline Chapman Email & Phone Number

Redmond, Wa

Worked collaboratively with an interdisciplinary group to implement and enhance effective transportation programs in a growing suburban community. Implemented innovative programs to address large commuter population and growing residential population. Programs included launching flexible carpooling apps; grants for businesses and multifamily developments; bike and scooter share; programs for low income and immigrant communities; adult bicycle education; and enhanced transit accessibility.Developed marketing and outreach campaigns to encourage behavior change. Collateral included videos, brochures, webpages, social media and blog posts, posters, emails and turnkey resources for administrators.Conducted research and analysis to tailor program strategies to meet unique needs of individual neighborhoods and employers. Managed annual budgets and grant reporting for local, state, and federal grants. Developed scopes of work and performance measures for subcontractor services.

Redmond, Wa

• Coordinated program marketing including graphic design, print materials, press releases, online and social media. • Created and implemented the Redmond SchoolPool program to encourage safe and healthy ways for students to get to school.• Worked to create new promotions and incentive programs that encourage travel options to reduce traffic and provide access to Redmond businesses. Promotions are based on program data to improve progress against goals and focused on reaching new populations. • Developed training tools and resource materials to be used by Employee Transportation Coordinators and SchoolPool partners.

Redmond, Wa

• Research and analysis of current city and community sustainability efforts. Work will inform the Climate Action Implementation Plan.• Collaborating cross-departmentally to develop strategies that will meet emission reduction targets in buildings and energy, mobility, and natural resources.• Writing for the community sustainability website, Impact Redmond. • Increased Impact Redmond online presence with staffing of outreach events and social marketing tools.

Shenzhen, China

• Conducted research on Eco-Industrial Districts and developed report detailing findings from relevant case studies and topic areas to be used in implementation of new, 30 square kilometer mixed use development in Dongguan, China.• Worked with international team on developing metrics for measuring successful, low-carbon mixed-use development. Holistic measurements incorporated transportation, land use, and environmental planning best practices.• Made recommendations to staff based on economic viability and environmental sustainability research for new, mixed use development. Quantitative analysis of existing programs and development were used to prioritize elements of the design.• Presented transportation, land use, and environmental planning topics to colleagues in collaborative learning sessions.

Wilsonville, Oregon

• Worked with a team to create a pilot process on Sustainability and Smart Growth in growing suburban community.• Acted as the Community Outreach Lead, planned and facilitated community engagement strategy for online presence, surveys, workshops, and tabling events.

Portland, Oregon Area

• Researched and synthesized international best practices for bicycle and pedestrian planning in mid-sized and large cities. • Created modular curriculum on bicycle and pedestrian planning topics to be used by university programs and professional organizations. Curriculum components included presentations, white papers, policy examples, and resources for further development.• Topics included bicycle master plans, pedestrian planning, encouragement and evaluation programs, bicycle facilities planning, and land use & transportation linkages.• Acted as the Safe Routes to School Evaluation Coordinator. Responsible for administering surveys for fall and spring terms in forty-participating elementary schools (12,000 households) in partnership with the City of Portland Bureau of Transportation.• Analyzed qualitative and quantitative results of survey on travel behavior and preferences. Illustrated the findings in user-friendly format using GIS and SPSS to create graphs, charts, and maps. • Identified focus areas based on results to improve program performance against stated goals and budgetary feasibility. Survey results were used to prioritize engineering projects in highest need neighborhoods and to evaluate the success of various education and encouragement events within the schools.• Final report was used to obtain state and local funding to continue and expand the Safe Routes to School Program.

Helped with the Community Development Guide Rewrite and the Native Planting & Architectural Design Guides

Masters, Urban And Regional Planning

Bachelor Of Arts, Political Science And Sociology, Minor In Business Management

Graduated cum laude.

Education record

Activities and Societies: Intern with Tony Gregory, Member of Parliament. Projects and research focused on housing needs in low income.

Education record