Debra Emami, Shrm-Scp Email & Phone Number

Redmond, Wa

Implemented UKG Pro WFM to replace legacy timekeeping application. Post-implementation support and training to end users via SolarWinds service desk tickets. Ongoing research, testing, and configuration of solutions and enhancements to meet business owner requirements. Business process mapping using Nintex Promapp. Implemented Workterra and Vector Solutions LMS. End user support for other applications including Workterra, Vector Solutions LMS, DocuSign, Tyler Eden, and GovQA.

Redmond, Wa

HRIS administrator for the department. Provided NEOGOV Insight, OHC, and Perform user support to all employees. Administered systems and performed configuration changes and updates to NEOGOV and Eden as required. Performed ongoing position control using Tyler Eden HRIS to ensure alignment to biennial budget for full-time employee headcounts. Created quarterly and annual reports for Human Resources staff to analyze metrics related to performance evaluations, turnover, hiring, and overtime and leave costs. Used HTML to update the department’s website and intranet site, including extensive editing to create HR Actions pages for supervisors and employees. Built and maintained the department's SharePoint site. Member of the onboarding LEAN project team.

Bellevue, Wa

Supported Human Resources Director, Human Resources leadership team, and department. Member of Qcera LeaveSource implementation team. Use LeaveSource to administer, designate, and track leaves of absence, including FMLA. Onboard new Human Resources staff. Created and maintained SharePoint sites and InfoPath e-forms. Entered training classes in LMS. Prepared and disseminated departmental surveys. Managed Human Resources data collection and input for annual ICMA survey. Notarized business documents. Scheduled meetings, created and edited presentations, developed and updated reports, reconciled credit cards, renewed professional memberships, arranged conference registrations and travel, and managed records retention efforts for the department.Member of NEOGOV implementation team. Assisted job applicants with questions about job postings, application status, and process. Point-of-contact for hiring temporary workers through employment agencies. Participated in director-level recruitments including arranging catering, creating interview schedules, preparing interview materials, and escorting candidates to interviews.Use JD Edwards (JDE) to enter new hires, merit and step increases, annual performance evaluations, and separations. Research and troubleshoot data entry issues. Enter purchasing requisitions, look up purchase orders and contracts, and receive goods. Conduct queries and generate JDE and Insight reports.Provide customer service to employees, citizens, and outside agencies. Coordinate file review appointments for employees, external police and fire pre-employment background investigators, and FBI and OPM officials conducting U.S. security clearance reviews of employees seeking higher clearance. Coordinate cross-departmental legal responses for subpoenas, discovery requests, and internal investigations. Member of citywide SharePoint user team and Safety team. Answer citizen inquiries using PublicStuff Pro.

Bellevue, Wa

Used Class software application to enter and manage data for facility rentals, point-of-sale transactions, program registration, program entry, and reporting. Managed all aspects of the facility rentals program at Crossroads Community Center and generated an average of $27K/year in facility rental revenue. Worked closely with prospective rental clients to give building tours, explain rental policies, check availability, and collect forms and payment. Coordinated the use of space at Crossroads Community Center for internal city meetings and non-profit partners.Provided daily direct service at the front desk by answering phone calls, greeting customers, ringing up sales, doing program registrations, looking up account activity, entering rental bookings, processing withdrawals and refunds, and printing reports. Reviewed, approved, and entered Parks Department scholarship applications. Gave information about drop-in activities, registered programs, facility rentals, and social services. Treated minor injuries and responded to emergency situations. Trained staff on policies, procedures, and safety guidelines. Gave staff ongoing, on-the-job Class training. Obtained program details from 10-12 contracted instructors on a quarterly basis. Entered data for up to 225 classes each quarter. Administered the Crossroads Preschool Program by scheduling class dates, setting up payment schedules, maintaining waitlists, sending out welcome packets, and monitoring and collecting payments.Prepared the daily bank deposit, reconciled three Procards, processed vendor and contractor invoices, looked up purchase orders in JDE, located revenue reports in Class, and created and updated Excel reports. Processed annual criminal background forms for volunteers, contractors, and partially benefited employees. Archived records using Versatile software. Ordered supplies.

Bellevue, Wa

Full life cycle recruiting experience. Developed recruitment strategies and gathered job posting specifications from hiring managers, sourced resumes, conducted initial phone interviews, communicated with candidates and hiring managers throughout the hiring cycle, scheduled phone and in-person interviews, conducted reference checks, negotiated and extended offers, and prepared offer letters. Represented company at job fairs. Tracked job applicants, personnel, and customer contacts using Access. Initiated and tracked H-1B visa processing, including securing labor certifications. Negotiated terms and managed employment agency contracts and independent contractor agreements.Maintained confidential full-time employee and temporary staffing files. Created and updated Excel reports to track paid leave, attendance, benefit costs, headcount, temporary labor, petty cash, and staffing requisitions. Designed and updated organizational charts in PowerPoint and Visio. Administered benefit plans including medical, dental, vision, long-term disability, life/AD&D, EAP, 401(k), PTO, and COBRA. Coordinated annual open enrollment and distributed benefit communications to employees. Processed employee information changes and transfers. Conducted new hire orientations, trained existing employees on company policies and procedures, and conducted exit interviews. Participated in local technology salary survey to establish compensation benchmarks.Sole administrative assistant and human resources representative, supporting 30 employees in the local office and coordinating with corporate office in Hoofddorp, Netherlands. Arranged domestic and international travel. Greeted visitors, answered calls, prepared correspondence, sorted mail, made catering arrangements, and ordered supplies. Reconciled credit card statements, prepared expense reports, and tracked petty cash.

Portland, Or

Member of recruiting team for 200-person Printed Circuit Board (PCB) Systems Division. Opened and posted new employment requisitions on internal applicant-tracking database, Lotus Notes ASAT. Posted jobs online. Conducted initial phone screens and in-person interviews. Scheduled technical interviews and post-interview debriefs, often making arrangements for formal conference calls or video conferencing. Coordinated candidate travel and interview schedules at corporate and field office locations. Entered resumes and recruiting milestones into ASAT program. Gathered signature approvals at key milestones throughout hiring cycle. Conducted professional reference checks. Completed candidate background checks. Prepared offer letters and sent offer packages to candidates.Managed employment agency contracts and independent contractor agreements. Maintained confidential personnel files. Administered division-wide annual employee satisfaction surveys. Participated in the events committee. Prepared expense reports. Stocked weekly office supply orders and helped with daily mail distribution. Filled in for front desk receptionist by answering phones, greeting visitors, and directing electronic faxes.

Certificate, Public Sector Hr Essentials Program

Attended, Human Resources Certification Program

Bachelor Of Arts, Elementary Education, English Major

magna cum laude