Carol C. Email & Phone Number

Greater Philadelphia Area

-Audit fellow medical scribe documents to provide feedback and encourage high-quality clinical accuracy-Generate meticulous medical documentation in real-time with speed and efficiency-Document accurate, complete, and relevant details from doctor-patient encounters into the Electronic Medical Record

Greater New York City Area

Coordinate, organize, and arrange training's for new hires, promotions, and transfers.Maintain metrics of training schedules and training completions for 900+ employees.Secure facilitators and venues for multiple training sessions on a monthly basis.Maintain documents and files on SharePoint database in real time.Develop and maintain educational tools, elearning courses in the LMS, Saba.As the Education Program Coordinator with the Clinical Research Administration department at Memorial Sloan Kettering Cancer Center, I have successfully coordinated, booked, staffed, and kept record of training sessions for about 3,000 staff members over the course of 3 years.

Greater New York City Area

Super Soccer Stars is the Northeast's most popular soccer development program for kids. For over a decade, we have provided outstanding instruction for thousands of children in 400+ locations in New York, New Jersey, Westchester, Long Island, Massachusetts, Miami, Los Angeles and Chicago.Performed administrative assistant and receptionist duties.Coordinated class schedules for existing and new clientele.Enrolled and registered new clientele.Processed and distributed donations for community organizations.Handled client inquiries, complaints, and questions while maintaining enduring relationships.As a Customer Service Specialist with Super Soccer Stars, I enrolled, scheduled and processed over 30 registrations per day and managed a call volume of around 70 calls a day while providing excellent customer service.

Greater New York City Area

Supervised and managed volunteers and interns with office duties.Maintained records, filed paperwork and organized files.Distributed, fitted and maintained records of equipment.Scheduled appointments and meetings with clients and employees.Throughout my college career, while I was employed with the New York City Department of Transportation, I worked as a Training Assistant/ Administrative Assistant to the Community Associate for the Bronx, NY DOT satellite office.I assisted in over 600 Safety Education classes for group of kids age 5 through 12.