Brent Carter

Brent Carter Email and Phone Number

Director, Experience Strategy @ RAPP
Glen Ellyn, IL, US
Brent Carter's Location
Glen Ellyn, Illinois, United States, United States
About Brent Carter

I am a strategic marketing leader passionate about enhancing customer engagement, driving loyalty, and delivering measurable business results. Throughout my career, I've operated at the intersection of strategy, technology, and customer experience, consistently creating value by blending innovative marketing approaches with cutting-edge technologies.From creating advanced segmentation to real-time customer engagement, I've leveraged predictive modeling and data-driven strategies to foster customer growth and retention. My experience spans managing complex customer ecosystems and developing personalized communications for millions of customers across diverse industries.More recently, I've focused on using AI to drive personalization at scale, ensuring that each customer interaction is meaningful and adds value. My expertise covers ecommerce, full-funnel marketing, and omnichannel GTM strategies. Whether driving revenue growth for B2C brands or enhancing the B2B buyer journey, I understand the importance of integrating technology like CRM systems, predictive modeling, and AI to provide seamless, personalized customer experiences. My approach is always customer-centric, focusing on meaningful engagement and loyalty, backed by the power of data and technology.Skills: ABM strategies · analytics · AI/ML · B2C & B2B marketing · cross-functional leadership · content strategy · customer insights · customer segmentation · data-driven decision making · demand generation · lead generation · lifecycle marketing · marketing analytics · marketing automation · market segmentation · marketing strategy · performance marketing · problem solving · product marketing · relationship building · solutions/vertical marketing · strategic planning · team leadership · CRM tools · project managementMarketing Technology Experience: ►AI: GenAI, Machine Learning (ML), Predictive Modeling, LLM, RAG, Fine Tuning, Agents►Data Layer: Snowflake, Google BigQuery, Azure►Web Analytics & BI: Google Analytics/G4, SEMrush, Looker, Tableau, PowerBI►AdTech: Google AdWords, Bing Ads, Facebook/Instagram Ads, LinkedIn Ads, Google DSP, StackAdapt, The Trade Desk►Web Personalization: Optimize, Optimizely, Adobe Target, Certona►CDP: Optimove, Adobe CDP►Marketing Automation: SFMC, Responsys, Hubspot, Marketo, Pardot, Drift►Content Management: AEP, WordPress, Drupal ►Account Based Marketing: DemandBase, 6Sense►Data & List Management: LiveRamp, ZoomInfo, Data Axle, D&B, Acxiom, Experian, TransUnion►Project Management: Asana, Workfront, Jira, Wrike

Brent Carter's Current Company Details
RAPP

Rapp

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Director, Experience Strategy
Glen Ellyn, IL, US
Website:
rapp.com
Employees:
2174
Brent Carter Work Experience Details
  • Rapp
    Director, Experience Strategy
    Rapp
    Glen Ellyn, Il, Us
  • Staples
    Personalization Director, Ai/Ml
    Staples Mar 2023 - Present
    Framingham, Ma, Us
    Spearheaded the Personalization Division for Staples.com and Staples Business Advantage by leveraging data-driven insights and cutting-edge technology to deliver hyper-personalized experiences at scale to exceed customer expectations, driving revenue growth and market leadership.
  • Fast Radius
    Head Of Demand Generation
    Fast Radius Jul 2022 - Jan 2023
    Chicago, Il, Us
    Responsible for integrated marketing programs across all paid, shared and owned media to drive acquisition, growth, and expansion for both online and offline revenue. Generating qualified opportunities for Sales team through optimized channel performance achieving aggressive growth targets.
  • Fast Radius
    Director, Customer Marketing
    Fast Radius Oct 2021 - Jun 2022
    Chicago, Il, Us
    Responsible for customer growth and expansion across the buyer's journey through content strategy, marketing automations and account based marketing programs. Built organizational capability from ground-up with high performance team executing and exceeding growth targets.
  • Zoro Us
    Director, Customer Marketing & Growth Strategy
    Zoro Us Jul 2019 - Aug 2021
    Chicago, Illinois, Us
    Sets the vision, strategy and roadmap for commercial success across the ecommerce business. Built high performing teams across strategy & planning, customer segmentation & analysis, customer & market insights and marketing optimizations.
  • Great Wolf Resorts, Inc.
    Director, Personalization & Guest Insights
    Great Wolf Resorts, Inc. Mar 2017 - Apr 2019
    Chicago, Illinois, Us
    Developed data-driven personalization strategies that delivered accelerated growth for key business objectives; led analytics and insights practice and drove guest experience journey.
  • Motorola
    Global Crm Director
    Motorola Aug 2015 - Mar 2017
    Chicago, Illinois, Us
    Led global, digital CRM efforts with specific accountability for customer segmentation, marketing platform integrations, customer insights, campaign automations and 1:1 marketing. Monetized over 30M global marketable consumers.
  • Restaurant.Com
    Vp, Customer Retention
    Restaurant.Com May 2011 - May 2015
    Arlington Heights, Illinois, Us
    Innovated the company’s customer relationship management efforts through digital marketing, digital commerce and marketing technology initiatives.
  • Sears Holdings Corporation
    Director, Shop Your Way Rewards
    Sears Holdings Corporation Aug 2010 - Jun 2011
    Chicago, Il, Us
    Developed and executed integrated communication strategies to acquire and engage Shop Your Way Rewards members; channels include email, online / interactive, direct mail, mobile and mass communications.
  • Moneygram International
    Director, Loyalty & Database Marketing
    Moneygram International Jun 2006 - Oct 2010
    Dallas, Tx, Us
    Served as business owner for global loyalty program, multi-channel marketing, customer data and marketing databases consisting of 55M records.
  • Lettuce Entertain You
    Marketing Manager
    Lettuce Entertain You 2004 - 2006
    Chicago, Illinois, Us
    Led direct marketing strategy, customer service operations, loyalty program, email marketing, website and operational customer relationship management processes.
  • Churchill Downs Inc.
    Marketing Manager
    Churchill Downs Inc. 1995 - 2004
    Conceptualized, developed and executed various marketing programs which generated the majority of the racetracks and affiliated channels top-line revenues.

Brent Carter Skills

Direct Marketing Marketing Strategy Multi Channel Marketing Email Marketing Database Marketing Segmentation Analytics Marketing Product Management Brand Loyalty Crm Leadership Customer Retention Strategic Planning Integrated Marketing Loyalty Programs Customer Relationship Management Lead Generation Competitive Analysis New Business Development Customer Acquisition Business Development Product Development Campaign Management

Brent Carter Education Details

  • Ball State University
    Ball State University
  • Depaul University
    Depaul University

Frequently Asked Questions about Brent Carter

What company does Brent Carter work for?

Brent Carter works for Rapp

What is Brent Carter's role at the current company?

Brent Carter's current role is Director, Experience Strategy.

What is Brent Carter's email address?

Brent Carter's email address is br****@****oro.com

What is Brent Carter's direct phone number?

Brent Carter's direct phone number is +122472*****

What schools did Brent Carter attend?

Brent Carter attended Ball State University, Depaul University.

What skills is Brent Carter known for?

Brent Carter has skills like Direct Marketing, Marketing Strategy, Multi Channel Marketing, Email Marketing, Database Marketing, Segmentation, Analytics, Marketing, Product Management, Brand Loyalty, Crm, Leadership.

Who are Brent Carter's colleagues?

Brent Carter's colleagues are Leo Sibarani, Verónica Alvarán, Bambang Motorvlog Medan, Darren Drew, Isabella Spizuoco, Analytics Data, Mely Syafira.

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