Casey Coleman Email & Phone Number

Washington, Dc, Us

Washington, Dc, Us

Washington Dc-Baltimore Area

Philadelphia, Pennsylvania, United States

- Communicate with vendors to ensure accurate order and on-time deliveries- Use time management skills to execute well-planned shifts while completing administrative tasks- Forecast scheduling and product needs during high-volume times such as holidays and festivals- Create weekly schedules to ensure control of labor- Complete monthly inventory counts to control stock of product- Provide hands-on training and in-cafe onboarding for all new team members

Philadelphia, Pennsylvania, United States

University City, Philadelphia

Team Development- Serve as one of 4 team leaders of an exclusively student-run café as part of Saxbys’ Experiential Learning Partnership with Drexel University; the café employed 22 team members and generated over $400,000 in annual revenue- Serve as a model of servant leadership to motivate and encourage team members to work their best shifts within the cafeFinancial Management- Develop time management skills to execute well-planned shifts while completing administrative tasks- Assist in placing and processing orders to minimize waste and cost of goods sold- Assist with the creation of the weekly schedule to ensure control of labor costs

University City, Philadelphia

Served as the Student C.E.O. of an exclusively student-run café as part of Saxbys’ Experiential Learning Partnership with Drexel University and was fully responsible for an operation that employed 20 team members and generated over $400,000 in annual revenue. Strived to achieve mastery of Saxbys’ Three Pillars of Leadership. Team Development - Provide hands-on training and in-café onboarding for all new team members - Provide coaching, feedback, and monthly one-on-ones to all team members to support their personal and professional growth - Encourage all team members to embody Saxbys’ mission and core values to ensure a thriving team cultureCommunity Leadership - Prepare sampling tables to drive traffic into café and establish Saxbys as a true community cornerstone - Complete 1 catering order per week to serve the Drexel University community Financial Management - Fully responsible for all P&L items including: ordering and inventory, vendor relations, labor schedule, and marketing budget to drive revenue and manage costs - Complete weekly financial reviews and present P&L Statements - Conduct sales analyses, product promotions, and community partnerships to optimize the operation

University City, Philadelphia

- Ensure the safety of the cafe, guests and team members- Practice food safety procedures; Completed ServSafe training and received certification Team Development - Serve as one of 7 team leaders of an exclusively student-run café as part of Saxbys’ Experiential Learning Partnership with Drexel University; the café employed 25 team members and generated almost $600,000 in annual revenue- Practice self-management and servant leadership to build a mission driven culture - Utilize daily logs to ensure open communication with other team leads and Student C.E.O- Supervise, delegate and provide on shift feedback and coaching to team membersCommunity Leadership - Used culture of servant leadership and hospitality to keep guests engaged and loyal - Practice guest recovery when needed Financial Management- Verify tills to ensure proper cash handling by other team members- Assist Student C.E.O. with waste management techniques to improve cost of goods sold in the cafe

University City, Philadelphia

- Serve as one of 25 team members of an exclusively student-run café as part of Saxbys’ Experiential Learning Partnership with Drexel University- Assist in the preparation and service of specialty menu drinks and food items - Prioritizing speed of service to ensure exceptional guest experience - Being punctual and serving guests with the awareness of making every guest feel welcomed and satisfied with their experience

University City, Philadelphia, Pa

- Serve as one of 25 team members of an exclusively student-run café as part of Saxbys’ Experiential Learning Partnership with Drexel University- Responsible for handling cash or credit transactions through Point of Sale system- Engage with cafe guests to create a culture of hospitality - Ensure cafe cleanliness including all service spaces, guest seating areas, and bathroom facilities

Lawrenceville, Nj

- Answered any customer questions about inventory, sales, prices, or styles- Completed sales transactions on the POS system- Assisted customers on the sales floor with inventory and style choices

Hamilton, Nj

- Greeted customers as they entered the store- Assisted customers with questions about inventory, sales, and prices- Completed sales transactions on the POS system