Cathy Cao Email & Phone Number

Ismaning, Bavaria, Germany

Master a new foreign language - German; Accomplished various SAP essential training as well as actively participated in the industry events organized by SAP and Guidewire. Planned but was unable to accomplish: the long-distance travel along the Alps and Rhein.

Germany

Took a deep dive into three areas: country analysis, customer persona and digital marketing; helped Bosch establish a compelling user journey that includes digital touchpoints fitting today’s B2C market environment in Egypt

Shanghai City, China

My field's area was to provide digital solutions for small and medium-sized insurance companies and empower their value chain via process automation and data science. I responded to the product strategy design for our own product portfolio, including SaaS and on-premise service.

China

I was an agile product owner, who responsible for product design and delivery of SAP core insurance solution, Product and Policy Management System (aka. FS-PM);As representative PO in China, engaged proactively with the global product management team in Germany to bring in specific market trends and scenarios in Asia and evaluated the feasibility of productization.

Shanghai, China

Worked as a senior consultant focusing on digital transformation and IT implementation in the financial service industry;Conducted business consulting for 4 global insurance companies (AIG P&C, Maybank eTiQa General Insurance, China Taiping Insurance Group, and potential clients in Australia), helping them develop the new business model and improve operational efficiency and data accuracy.

Columbia, South Carolina, United States

8 months of fieldwork in South Carolina with the IBM Atlanta Team, my responsibility was:1) Managed requirement and conducted user instruction for AFLAC insurance company2) Drove the success of software implementation and delivery between China and USA

Singapre

Led requirement gathering sessions with clients in Singapore and Malaysia and provided system solutions among different stages of insurance business, with that the system accuracy has been improved to 100%;Interpreted business requirements into functional specifications; documented and communicated clearly between user groups and development team;Gave business-oriented validation for user stories and integrated test scenarios;

Shanghai, China

led development team to implement billing, collection, and payment requirements

Master Of Business Administration - Mba

Bachelor Of Applied Science - Basc, Computer And Information Sciences, General