Catherine Powers Email & Phone Number

London, GB

London, GB

London, England, United Kingdom

Managed a portfolio of 2 key accounts, maintaining a CSAT score of 4.8. Worked closely with the sales team to identify upsell and cross-sell opportunities, leading to a $20M+ TCV deal with largest named account in January 2023. Played instrumental role in driving Signature Success Plan upsell for the customer, resulting in $1.3M additional ACV..

London, England, United Kingdom

Served as the senior stakeholder to our 25 highest ARR accounts, providing premiere white glove service to priority customers while driving growth opportunities and ensuring retention. Achieved 147% net renewal rate across book of $2 million in ARR, with customers including HSBC, NatWest, HP, Samsung, and Allianz. Managed eight Customer Success Managers in.

London, England Metropolitan Area

Led customer renewal and expansion lifecycle for more than 50 of DataCamp’s highest ARR Enterprise customers, including HSBC, HP, Nielsen, Lockheed Martin, AI Singapore, Johnson & Johnson among others. Exceeded renewal and expansion goals each quarter. Negotiated, managed, and closed the largest B2B contract (in ARR) in DataCamp history with Allianz. Led.

London, United Kingdom

Designed and refined internal processes alongside Chief Customer Officer for first-ever Customer Success organization at DataCamp. Drove customer lifecycle for more than 200 DataCamp for Enterprise customers, ranging in size from 3 to 2,000 users per group. Customers included Nielsen, AI Singapore, USAA and Johnson & Johnson.Exceeded renewal and expansion.

Greater New York City Area

Designed, developed and led new software training and product enablement initiatives for current customers and internal Percolate staff to expand Percolate usage and platform adoption at scale. Led instruction a tailored curriculum through both in-person and virtual trainings ranging in class size of 5 to 1,000 attendees. Developed and delivered training.

Greater New York City Area

Led platform onboarding programs and serve as account manager for over 50 enterprise and SMB clients. Discovered new opportunities to deepen platform adoption and implemented critical client workflow structures within platform. Designed and implemented scalable marketing and SRP solutions on cloud product suite. Served as Services Lead between Product and.

Greater New York City Area

Serve as project manager and lead social media and public relations efforts for major non-profit and government consumer campaigns, Clients included United Way, National Highway Traffic Safety Administration and Keep America Beautiful.Develop and present holistic creative strategies for clients, including new partnerships with third party vendors and.

Greater New York City Area

Served as project manager for Corporate and Public Affairs accounts, including Charles Schwab, Samsung, Hilex Poly, Exelis and ECORE International.Conducted research for a diverse array of subjects, including defense technologies, environmental policy and financial services, among others.Developed and edited documents, including social media editorial.

Washington D.C. Metro Area

Staff Crisis and Public Affairs accounts, including Samsung, Harvard Business School and PepsiCo.Disseminate and execute crisis response strategies for a wide array of clients.Develop client deliverables, such as backgrounders, monitoring reports, media lists, pitches and fact sheets.Deploy Harvard Business School professors as thought leaders for American.

State College, Pennsylvania Area

As the Public Relations Executive Chairperson, I served as the main point of contact between the media and the Penn State Dance Marathon, the largest and most successful student-run philanthropy in the world. During this time, I assisted in helping raise $12.37 million for the Four Diamonds Fund out of Penn State Hershey Medical Center. My responsibilities.

For THON 2012, I served as the Local Broadcast Media Relations Captain for the Public Relations Committee. I was the main point of contact between THON and all local broadcast outlets. I assisted any outlet with their coverage of the Penn State Dance Marathon throughout the year and during THON Weekend, the 46-hour no-sitting, no-sleeping dance marathon..

Bachelor Of Arts, Public Relations, Advertising, And Applied Communication, Senior

Activities and Societies: Penn State Dance Marathon (THON), Penn State Lion Ambassadors, Alpha Chi Omega, Public Relations Student Society.

Education record