Caroline Phillips Email & Phone Number

Raleigh, Nc

Raleigh-Durham-Chapel Hill Area

Utilized consultative selling to assess the needs of prospects, built trust and identified solutions to their concerns which led to a closing ratio of 37%, exceeding industry average. Consistent “top leaser” in the company, nation-wide averaging 15 new leases per month.Worked in tandem with various teams to meet the opening deadlines of each apartment building andensured compliance within national, state, and local code requirements to obtain Certificate of Occupancy.Conducted outreach marketing to increase prospect traffic by 25% through outbound follow up calls, emails and social media selling, and visiting surrounding businesses to provide marketing material for patrons.

Raleigh-Durham-Chapel Hill Area

Promoted to Assistant Sales Manager based on superior performance in entry-level sales position after seven months. Conducted effective behavioral-based sales training meetings daily; utilized various motivational strategies to drive individual and team sales numbers. o Permanently maintained a top 10% ranked sales representative in the nation (<500 total representatives). o Consistently doubled monthly sales quota. o Achieved 133% of annual sales revenue goal in 2017, bringing in $336,000 (goal 252,000; quota156,000). o Increased total team sales just over 150% in 3 months of promotion.Co-designed and implemented (with National Sales Director) new-hire training program that provided quality assurance, streamlined the process, sliced the workload for branch managers by more than 50%, saving an immense amount of overhead expense.

Raleigh-Durham-Chapel Hill Area

Consistent “top leaser” in the Mid-Atlantic region, averaging12+ leases monthly. Ensured 95% occupancy rate is maintained by going above and beyond to exceed corporate expectations.Completed monthly reports; Managed social media accounts; Trained new employees; Planned and host monthly on-site events for property residents.Interacted with local businesses, non-profits, and other key individuals to formulate partnerships for community outreach and sponsorship; Coordinated/implemented various marketing activities from community expositions to charitable events, etc. to fulfill corporate marketing goals and raise money and awareness for multiple causes.

Raleigh-Durham-Chapel Hill Area

Established new client base, assisted in strategizing marketing plans for multiple businesses in various industries by analyzing current situations, paving a road map to success with a clear vision by considering established goals, and creating new ones.Created and implemented all marketing activities leading up to events, registered attendees, served as Host/MC throughout live events, and tracked and analyzed data post event to maximize results.

Greenville, North Carolina, United States

Generated $1.4 mil in sales in 2011 (44% of Total Sales), and saved thousands of dollars by forming partnerships, strategizing product placement, implementing promotional services and other marketing tactics, and simply utilizing available resources wisely.Managed over 200 client company accounts across the US; Obtained new client accounts; Processed sales orders, purchase orders, and invoicing (for customer and vendor profiles).Assisted in managing market research, financial accounting, vendor relations and other strategic partnerships.

Bachelor Of Science, Therapeutic Recreation/Recreational Therapy

Certificate, Business & Entrepreneurship

Global Business Management Certificate