Celeste Baker Email & Phone Number

Indiana, United States

United States

picking up passengers, transporting clients between places, and keeping vehicle in good conditionExemplifying skills such as safe driving, communication, time management, and customer service.

United States

Identified and assessed auto damage and informed clients about necessary repairs.Communicated with policy holders, clients, police, and necessary parties.Performed thorough inspection of vehicles and created appropriate estimates.Worked closely with body shops and automobile professionals to discuss and negotiate repair pricing and assess liability.Aimed to provide clients with the highest level of customer service possible.Let go due to company budget cuts stated necessary for long-term profitability and growth

Carmel, In

I worked as a Customer Service Representative, Clinical at a high volume call center to assist our members by providing exceptional customer service nationwide for our specialty network programs. By responding to customers inquiries and providing information regarding all aspects of the members association with ASH, this position will play an integral role in supporting our companys mission to empower individuals to live healthier and longer.ResponsibilitiesAnswer incoming calls on the ASH telephone system in a professional, accurate, timely and courteous manner.Ascertain the nature of the call and record information in the Communication Log.Look up member information using information in internal system and provide information to caller.Forward logs regarding questionable member eligibility to Research Unit for verification of coverage/benefits.Transfer callers to the practitioner queue if question is of a more complex issue (claims, authorizations, etc).Transfer callers to the member queue if caller has detailed questions or wishes to file a complaint.Utilize appropriate resources, including those online; to provide timely responses.Manage time to ensure calls are answered within required timeframes and appropriate follow up is done in a timely manner.Meet or exceed minimum performance standards established for Customer Service Representative.Document all calls appropriately.

Indianapolis, Indiana

Responsible for procuring inventory for menswear while keeping up with competitors’ products, floor set ideas and prices; Set promotional goals; Develop key relationships with the marketing team. Working with multiple other managers to ensure smooth operations. Attend weekly workload planning meetings to be able to properly convey instructions to my team so that operations run smoothly day-to-day. Able to multi-task and function in a fast paced working environment on a daily basis. Strong leadership, communication, and negotiating skills were very beneficial for the overall position.

Lafayette, Indiana

Indianapolis, In

I participated in a summer internship for Boomerang BTQ as the sales associate of which i got first hand experience learning how to run a small local business.

Indianapolis, Indiana Area

I did a summer internship of which i assisted in day to day operations within the small locally owned business and gave my insight on creative and business aspects within the store.

Bachelor Of Science (B.S.), Retail Management

Bachelor Of Science (Bs), Retail Management

Activities and Societies: Purdue University Rowing Team