Chad Hayes Email & Phone Number

Remote

Augusta, Georgia, United States

• Provide exceptional customer service.
• Provide customer support through various contact methods such as phone, chat, and email.
• Respond to and thoroughly document customer support requests in a fast, efficient and friendly manner.
• Resolve customer incidents and requests if able or assign to higher tiers as required.
• Act as a single point of contact for existing incidents and requests.
• Identify process and procedures which need to be corrected or added to the Knowledge base.

• Maintain security standards and introduce best practices for development projects.
• Work closely with other team members to develop security policies and procedures.
• Use security tools and best practices to identify, neutralize, and eliminate security threats.
• Manage and perform penetration testing on key systems to detect vulnerabilities.
• Lead education programs and provided leadership and personnel with guidance.
• Administer risk assessments and audits and ensured company compliance with applicable regulations and laws.

Augusta, Georgia Area

Performs essential duties in order to ensure efficient day-to-day store operations. Administrative duties a manager performs include filing paper work, budgeting payroll, ordering products and store supplies, and analyzing sales numbers.

Augusta, Georgia Area

• Provided safety and security by supervising the activity of approximately 130 inmates through direct inmate interaction, control towers, and video monitoring devices.
• Provided a courteous and professional service to both the public and the incarcerated.
• Patrolled, interacted with those incarcerated, and deescalated physical or verbal disputes.
• Maintained a detailed log of inmate activities.
• Supervised the logistic placement and transportation of inmates to reduce the amount of hostile interactions.
• Efficiently monitored multiple phone lines, inmate speakers, and inmate movement simultaneously in a fast-paced environment.

Statesboro, Georgia

• Provided safety and security by supervising inmate activity through direct inmate interaction, control towers, and video monitoring devices.
• Directed intake procedures by patting down inmates, completing intake paperwork, and assisting in the booking process using both MSDS and JailTrack programs.
• Performed floor officer tasks by patrolling cell blocks, interacting with inmates, stopping fights, conducting cell searches, completing necessary paperwork, and escorting inmates.
• Transported psychiatric patients and those involuntarily committed between facilities.
• Maintained an active log and answering calls while supervising inmate movement.

Statesboro, Georgia

• Maintained a professional relationship between the institution and local law enforcement.
• Used sharpened communication skills to deescalate hostile patient situations.
• Supervised an average of 4 officers on duty and delegated tasks appropriately.
• Trained incoming officers on ethics, site regulations, and post duties.
• Provided a safe and secure work environment for physicians, staff and patients.
• Observed and reconciled confrontations with various patients including psychiatric, those under the influence of controlled substances and those who were involuntarily committed.

Georgia

A CVS shift supervisor is responsible for managing employee shifts and creating a work schedule each week. In addition, the shift supervisor must supervise on-duty employees and establish priorities within the store, such as assigning employees to work registers, stock shelves or clean the aisles. Shift supervisors are also responsible for assigning and.

Associate Of Science - As, Cyber Security

Bachelor'S Degree, Information Technology

Bachelor'S Degree, Criminal Justice And Corrections