Works in support of Navy Enterprise Support Information Technology/Chief Information Officer (ES IT/CIO) Business Process Reengineering (BPR) Team.· Responsible for facilitating the process to collect and define client requirements.· Provides advice and recommendations on process best practices.· Performs analysis on business or systems processes to identify improvements.· Works with clients to understand and define needs and develop and recommend solutions. Interacts and communicates with end-users, management, vendors, and IT personnel.· Produces functional design specifications based on user requirements.· Maintains deep knowledge of Commercial Off The Shelf (COTS) applications (e.g., SAP, Oracle, and Momentum).· Performs configuration and designs functional solutions (e.g., reports, interfaces, workflows, and extensions) for specific application and third-party systems.· Implements and executes on technical initiatives and solutions. · Responsible for making adjustments or recommended enhancements in systems and processes to solve problems or improve effectiveness of job area. · ​Acts as liaison between end-user communities, stakeholders, and service providers within an enterprise· Interviews personnel from functional user area under study to learn general purpose of systems and information requirements of positions involved in the data flow· Analyzes business and user needs, documents requirements, and revises existing system logic difficulties as necessary.· Assesses information and sources to ensure data collected is relevant to the core issue.· Identifies issues or gaps and devises appropriate next steps.· Practical understanding of statistics.· Familiarity with a variety of the field's concepts, practices, and procedures.· Relies on experience and judgment to plan andaccomplish goals. · Prepares reports and/or presentations.

* Receive, enter, and process customer orders* Coordinate order information with warehouse* Communicate backorder and order status* Provide sales support

Tracked annual, monthly, weekly, and daily sales reports.Provided administrative support utilizing office automation equipment.Maintained 30% purchase orders.Coordinated calendars and scheduling by using specialized computer software.Coordinated transfer and ordering of merchandise among 5 stores.

Led on-the-job training (OJT) for 50 experienced and developmental air traffic controllers in both control tower and radar approach control stations. Supervised a crew of 20 as Base Operations Controller in Charge. Instructed pilots during taxiing, takeoff, and air traffic clearances. Charged with reviewing and rewriting facility manuals and directives. Controlled over 100,000 air traffic sorties. Transmitted air traffic information such as, expected time of arrival, altitude, and course of 175,000 aircraft to appropriate control centers. FAA Radar Final Control Certified. FAA Flight Data Control Certified. FAA Base Operations Officer Certified.