Chip Wilcox

Chip Wilcox Email and Phone Number

Head of Business Operations @ Transcelestial
singapore, singapore
Chip Wilcox's Location
Singapore, Singapore
Chip Wilcox's Contact Details
About Chip Wilcox

★ A high-impact and savvy Senior Leadership Professional and experienced strategic advisor, ready to lead operations and programs spanning significant budgets in a variety of organisations. ★⇝ 30+ years’ of strong cross-sector experience building start-up divisions, driving business unit growth, executing opportunities and delivering robust operational frameworks in highly competitive, volatile and critical growth markets⚑ A Sought-After Business Partner Known For:➱ Shaping effective commercial strategies, strengthening product-service value propositions, instilling high-performance cultures, propelling change and growth initiatives with strong connections and management of mission-critical implementation/optimisation of technology-led roadmaps.➱ Dissecting business hurdles with actionable intelligence, and taking timely action to align departmental goals with wider organisational ambitions to move teams in the right direction.➱ Influencing stakeholders with gravitas, exhibiting exceptional engagement and consulting skills to relentlessly pursue improvements and results to shape core strategy and build consensus.☛ What I Bring To Winning Teams:➱ Broad range of skills and experience along with determination to dig in, solve pain points and contribute to strategic business operations.➱ Adept at applying commercial common sense and technological aptitude to build build organisational culture, capability, engagement and effectiveness.➱ Sophisticated communicator with excellent engagement and consulting skills, willing to challenge the ‘status quo’ and adept at influencing stakeholders to gain necessary sponsorship for critical development interventions.➱ Analytical and intellectual thought partner with in-depth experience in highly matrixed organisations, gravitas to work with executive leadership to diagnose commercial drivers, re-define processes and design metrics-driven interventions➱ Champion of principled leadership with inspirational ethical practices, navigating ambiguity with flexibility, strategic vision, and a practical risk management approach.Contact: chip.wilcox@gmail.com

Chip Wilcox's Current Company Details
Transcelestial

Transcelestial

View
Head of Business Operations
singapore, singapore
Employees:
25
Chip Wilcox Work Experience Details
  • Transcelestial
    Head Of Business Operations
    Transcelestial Jun 2023 - Present
    Singapore
    Privileged to lead an amazing team covering Finance, People, Customer Success, Legal, and anything else that needs fixing, simplifying or automating, along with a healthy dose of GTD.
  • Transcelestial
    Product Development, Centauri
    Transcelestial Jun 2021 - Jun 2023
    Singapore, Singapore
    Transcelestial is a leading innovator on a mission to connect the 50% of the world that lacks access to high-quality, high-speed internet connectivity. With our proprietary wireless laser technology, Transcelestial offers secure, last-mile connectivity with fibre-like speeds, at a fraction of the cost and time-to-market of standard fibre-optic cable.To find out more more, please visit us here on LinkedIn or https://transcelestial.com.
  • Toku
    Head Of Product
    Toku Aug 2019 - Feb 2021
    Singapore
  • Temasys
    Chief Product Officer / Product Marketing
    Temasys Dec 2015 - Dec 2018
    Singapore
    • Spearheaded the product strategy and delivery roadmap, contributing significantly to cross-functional planning and decision-making with powerful marketing, advertising and promotion strategies that drove alignment across the company.• Managed the prioritisation of product initiatives based on customer requirements, competitive analysis, resource availability and intuition, managing key channel partner and account relationships to ensure seamless technical integrations, collaboration on go-to-market strategies and effective delivery of co-selling and marketing programs.• Planned, prepared and executed the company’s attendance at a variety of events, from vertical-specific conferences to meet-ups and hackathons (AWS Re:Invent, Enterprise Connect, TADHack, and many others).Notable Achievements:• Executed SEO programs to improve Google SERP results, successfully moving Temasys from “0” to 1st page ranks across top ten keywords and versus key competitors.• Determined content marketing efforts drove a 60% increase in site visits for two consecutive quarters, resulting in 100’s of “qualified” leads delivered for the sales team.• Led Temasys’ initial integration with channel partner Appian, delivering “demo-ready” implementation in less than 30 days. Temasys was announced as Appian’s first “technology partner” at AppianWorld 2018.• Significantly reduced time-to-market for new features (with CTO and engineering team) by implementing new software development processes (Agile Scrum) and coaching teams through migration to the new methodology.
  • Temasys Communications
    Chief Executive Officer
    Temasys Communications Apr 2014 - Dec 2015
    Singapore
    Primary spokesperson and evangelist of the company’s vision, sharing senior thought leadership in the execution of day-to-day operations and strategic initiatives related to the delivery of key products and solutions for major customers.Notable Achievements:• Led the sales of Temasys’ first subscription-based accounts, growing revenue from scratch to ~$900k ARR in one year, with global clients such as Citrix, Siemens/Unify, Lifesize, Atlassian and Chatwork.• Negotiated and signed a Series A term sheet for US$5+Mn, completed a strategic investor/acquisition offer due diligence. • Won multiple awards within the telecommunications, VoIP and API/Platform space between 2015 and 2017. Temasys was selected as one of five companies worldwide to present at AWS Re:Invent Startup Launches in 2014.• Successfully raised seed funding of ~US$2 Mn from angels and family offices; further secured a promise of continued funding from the main investor.• Oversaw the restructuring of the entire leadership team; stepped down as the CEO after external hire was completed.
  • Temasys
    Senior Vice President Operations, Sales & Marketing
    Temasys Dec 2013 - Apr 2014
    Singapore
    Guided the execution of strategy to shift focus from a technology reseller/ISV to a PaaS with proprietary technology. Engaged across the full funnel of business operations except fundraising, investor relations, technical architecture and engineering management.Notable Achievements:• Successfully supported pivot from selling third-party hardware and software to a focus on building a proprietary technology Platform-as-a-Service for real-time communications.• Recruited outside board advisor and successfully lobbied founders/board to implement organisational changes, increasing the likelihood of successful fundraising and the ability to deliver the product to market.
  • Adzcentral
    Head Of Business Operations
    Adzcentral Oct 2012 - Dec 2013
    Singapore
    Provided operational direction in the advertising technology space, with responsibility for the establishment of scalable, technology-led process implementations to support multi-disciplinary functions including finance, sales and media operations, and human capital management.Notable Achievements:• Implemented end-to-end processes for accounting, billing and collections that brought average Accounts Receivable days down to < 45 days, when the industry standard was > 90 days.• Automated ~50% of the recurring reports used by Sales, Finance and C-Team; Most produced manually prior to my arrival• Developed new pricing models, credit risk assessment framework for prospective clients; Accelerated sales cycles and reduced deal review / admin approval times.
  • International Sos
    General Manager, Tricare Overseas Program - Asia Pacific
    International Sos Sep 2010 - Jul 2012
    Singapore
    Directed a diverse team of over 45+ direct and dotted line staff across Japan (Tokyo/Okinawa), Australia, Philippines, and Singapore for the administration of the US Department of Defense’s Healthcare benefit program covering ~200,000 beneficiaries living in Asia.Notable Achievements:• Successfully managed key relationships with DoD TRICARE senior management and regional military leaders throughout the Asia Pacific Region encompassing 33 Military Treatment Facilities, 45 “Remote” sites, across 25 countries.• Within the first 12 months of the program, built the team and stabilised the service delivery platform. TOP Asia Pacific was the first of the three global regions to earn "Good" ratings during client-led quality audits.• Drove refinement of a customized claims process to support Japanese host nation providers, reducing outstanding accounts receivables balances from > US$1 Mn to < US$300,000 within 9 months.• Oversaw the recruitment, contracting, credentialing and ongoing management of a multi-speciality network of ~1,000 medical facilities and professionals to service beneficiaries in the region.• Consistently met all P&L and operational KPIs as set within International SOS.
  • Yahoo!
    Head Of Business Operations, Southeast Asia | Acting Gm, Singapore
    Yahoo! Mar 2010 - Sep 2010
    Singapore
    Dual role as SEA Business Ops lead and Acting GM of Singapore.Notable Achievements:• Led team to consistently overachieve revenue targets during a period of substantial change• Drove regional and cross-functional initiatives including the annual business planning process, quarterly business reviews, and product strategy sessions.• Supported due diligence and other activities related to the acquisition of Indonesian mobile app Koprol.
  • Yahoo
    Senior Manager, Display Marketplace Management
    Yahoo Apr 2009 - Mar 2010
    Singapore
    Business analytics and decision support for pricing and yield management in Y! Emerging Markets.
  • Yahoo
    Manager, Product Planning & Analytics
    Yahoo Jan 2008 - Apr 2009
    Singapore
    Product planning and forecasting, business case development, and performance reporting and analysis.
  • Yahoo
    Product Manager, Communications
    Yahoo Sep 2007 - Jan 2008
    Singapore
    Led regional localization and go-to-market initiatives for Y! Mail and Y! Messenger.
  • Premera Blue Cross
    Senior Internal Consultant | Corporate Strategic Development
    Premera Blue Cross Aug 2005 - Dec 2006
    Greater Seattle Area
  • Premera Blue Cross
    Internal Consultant | Performance Reporting
    Premera Blue Cross Sep 2004 - Aug 2005
    Greater Seattle Area
  • Capgemini
    Senior Consultant
    Capgemini Jul 2003 - Sep 2004
    Greater Seattle Area
  • Fluke Networks
    Marketing Operations Intern
    Fluke Networks 2002 - 2003
    Everett, Washington
  • Premera Blue Cross
    Project Manager, Ebusiness | Corporate Strategic Development
    Premera Blue Cross Dec 1999 - Jul 2001
    Greater Seattle Area
  • Fidelity Investments
    Business Analyst, High Net Worth Operations
    Fidelity Investments Aug 1998 - Sep 1999
    Boston, Massachusetts
  • Fidelity Investments
    Assistant To The Chairman, High Net Worth Operations
    Fidelity Investments Sep 1996 - Aug 1998
    Boston, Massachusetts
  • Fidelity Investments
    Customer Service Executive, National Correspondence
    Fidelity Investments Sep 1993 - Aug 1996
    Greater Boston Area

Chip Wilcox Skills

Leadership Operations Management Product Management Business Process Improvement Strategic Planning Sales Operations Business Analytics Performance Metrics Performance Management Balanced Scorecard Business Planning Project Management Business Analysis Team Building Management Analytics Strategy Online Advertising Budgets Analysis Cross Functional Team Leadership Business Strategy Business Intelligence Account Management Product Development Marketing Strategy Management Consulting Team Management Process Improvement User Experience Start Ups Program Management Negotiation Competitive Analysis Vendor Management Business Development Change Management New Business Development Digital Media Crm Product Marketing Mergers Advertising Human Resources P&l Management Forecasting E Commerce Marketing Entrepreneurship Training

Chip Wilcox Education Details

Frequently Asked Questions about Chip Wilcox

What company does Chip Wilcox work for?

Chip Wilcox works for Transcelestial

What is Chip Wilcox's role at the current company?

Chip Wilcox's current role is Head of Business Operations.

What is Chip Wilcox's email address?

Chip Wilcox's email address is ch****@****hoo.com

What is Chip Wilcox's direct phone number?

Chip Wilcox's direct phone number is +65622*****

What schools did Chip Wilcox attend?

Chip Wilcox attended University Of Washington, Michael G. Foster School Of Business, Depauw University, University Of Essex, Mind Transformations.

What skills is Chip Wilcox known for?

Chip Wilcox has skills like Leadership, Operations Management, Product Management, Business Process Improvement, Strategic Planning, Sales Operations, Business Analytics, Performance Metrics, Performance Management, Balanced Scorecard, Business Planning, Project Management.

Who are Chip Wilcox's colleagues?

Chip Wilcox's colleagues are Zak Ali, Weni Sritandi, Ishak H., Tamas Szecsenyi, Anna Bell, Jan Smisek, Goh Sean Young.

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