Chip Wilcox Email & Phone Number

Singapore

Privileged to lead an amazing team covering Finance, People, Customer Success, Legal, and anything else that needs fixing, simplifying or automating, along with a healthy dose of GTD.

Singapore, Singapore

Transcelestial is a leading innovator on a mission to connect the 50% of the world that lacks access to high-quality, high-speed internet connectivity. With our proprietary wireless laser technology, Transcelestial offers secure, last-mile connectivity with fibre-like speeds, at a fraction of the cost and time-to-market of standard fibre-optic cable.To find out more more, please visit us here on LinkedIn or https://transcelestial.com.

Singapore

Singapore

• Spearheaded the product strategy and delivery roadmap, contributing significantly to cross-functional planning and decision-making with powerful marketing, advertising and promotion strategies that drove alignment across the company.• Managed the prioritisation of product initiatives based on customer requirements, competitive analysis, resource availability and intuition, managing key channel partner and account relationships to ensure seamless technical integrations, collaboration on go-to-market strategies and effective delivery of co-selling and marketing programs.• Planned, prepared and executed the company’s attendance at a variety of events, from vertical-specific conferences to meet-ups and hackathons (AWS Re:Invent, Enterprise Connect, TADHack, and many others).Notable Achievements:• Executed SEO programs to improve Google SERP results, successfully moving Temasys from “0” to 1st page ranks across top ten keywords and versus key competitors.• Determined content marketing efforts drove a 60% increase in site visits for two consecutive quarters, resulting in 100’s of “qualified” leads delivered for the sales team.• Led Temasys’ initial integration with channel partner Appian, delivering “demo-ready” implementation in less than 30 days. Temasys was announced as Appian’s first “technology partner” at AppianWorld 2018.• Significantly reduced time-to-market for new features (with CTO and engineering team) by implementing new software development processes (Agile Scrum) and coaching teams through migration to the new methodology.

Singapore

Primary spokesperson and evangelist of the company’s vision, sharing senior thought leadership in the execution of day-to-day operations and strategic initiatives related to the delivery of key products and solutions for major customers.Notable Achievements:• Led the sales of Temasys’ first subscription-based accounts, growing revenue from scratch to ~$900k ARR in one year, with global clients such as Citrix, Siemens/Unify, Lifesize, Atlassian and Chatwork.• Negotiated and signed a Series A term sheet for US$5+Mn, completed a strategic investor/acquisition offer due diligence. • Won multiple awards within the telecommunications, VoIP and API/Platform space between 2015 and 2017. Temasys was selected as one of five companies worldwide to present at AWS Re:Invent Startup Launches in 2014.• Successfully raised seed funding of ~US$2 Mn from angels and family offices; further secured a promise of continued funding from the main investor.• Oversaw the restructuring of the entire leadership team; stepped down as the CEO after external hire was completed.

Singapore

Guided the execution of strategy to shift focus from a technology reseller/ISV to a PaaS with proprietary technology. Engaged across the full funnel of business operations except fundraising, investor relations, technical architecture and engineering management.Notable Achievements:• Successfully supported pivot from selling third-party hardware and software to a focus on building a proprietary technology Platform-as-a-Service for real-time communications.• Recruited outside board advisor and successfully lobbied founders/board to implement organisational changes, increasing the likelihood of successful fundraising and the ability to deliver the product to market.

Singapore

Provided operational direction in the advertising technology space, with responsibility for the establishment of scalable, technology-led process implementations to support multi-disciplinary functions including finance, sales and media operations, and human capital management.Notable Achievements:• Implemented end-to-end processes for accounting, billing and collections that brought average Accounts Receivable days down to < 45 days, when the industry standard was > 90 days.• Automated ~50% of the recurring reports used by Sales, Finance and C-Team; Most produced manually prior to my arrival• Developed new pricing models, credit risk assessment framework for prospective clients; Accelerated sales cycles and reduced deal review / admin approval times.

Singapore

Directed a diverse team of over 45+ direct and dotted line staff across Japan (Tokyo/Okinawa), Australia, Philippines, and Singapore for the administration of the US Department of Defense’s Healthcare benefit program covering ~200,000 beneficiaries living in Asia.Notable Achievements:• Successfully managed key relationships with DoD TRICARE senior management and regional military leaders throughout the Asia Pacific Region encompassing 33 Military Treatment Facilities, 45 “Remote” sites, across 25 countries.• Within the first 12 months of the program, built the team and stabilised the service delivery platform. TOP Asia Pacific was the first of the three global regions to earn "Good" ratings during client-led quality audits.• Drove refinement of a customized claims process to support Japanese host nation providers, reducing outstanding accounts receivables balances from > US$1 Mn to < US$300,000 within 9 months.• Oversaw the recruitment, contracting, credentialing and ongoing management of a multi-speciality network of ~1,000 medical facilities and professionals to service beneficiaries in the region.• Consistently met all P&L and operational KPIs as set within International SOS.

Singapore

Dual role as SEA Business Ops lead and Acting GM of Singapore.Notable Achievements:• Led team to consistently overachieve revenue targets during a period of substantial change• Drove regional and cross-functional initiatives including the annual business planning process, quarterly business reviews, and product strategy sessions.• Supported due diligence and other activities related to the acquisition of Indonesian mobile app Koprol.

Singapore

Business analytics and decision support for pricing and yield management in Y! Emerging Markets.

Singapore

Product planning and forecasting, business case development, and performance reporting and analysis.

Singapore

Led regional localization and go-to-market initiatives for Y! Mail and Y! Messenger.

Greater Seattle Area

Greater Seattle Area

Greater Seattle Area

Everett, Washington

Greater Seattle Area

Boston, Massachusetts

Boston, Massachusetts

Greater Boston Area

Mba, Finance

Activities and Societies: E-Business Certificate Program. President, High Tech Club. Global Business Study Tours: Taiwan/Japan (2002).

Ba, English Literature

Activities and Societies: Sigma Nu (Beta Beta), Jazz Ensemble, Little 500.

Contribution To Ba, English Literature

Certified Nlp Practitioner, Neuro-Linguistic Programming