Sharon Lau Email & Phone Number

Singapore, Singapore

Key responsibility was to provide professional secretarial and administrative support to Transcelestial CEO and leadership team executives. • To provide professional secretarial and administrative support to CEO and leadership team executives, and response to requests efficiently & timely. • Manage complex & hectic calendars, and scheduling of appointments across different time zones across the globe. • Organise and manage off-site meetings, including booking of venues, travel and accommodation. Responsibilities include meeting venues, arranging F&B, liaising with external vendors, coordinating prep meetings, agendas, presentations, and AV needs• Experience in creating detailed travel itineraries, coordination on travel itineraries, booking of hotel accommodation and more. • Booked & manage travel arrangements with no in-house travel agent for CEO and leadership team (flight reservation, visa application, hotel accommodation etc.) • Experienced in Visa Applications directly with Embassy or Visa Application Centres. • Documentation management, filing of expenses and office invoices in an organised manner. • Ordering of office supplies required for Singapore office (e.g. stationary, pantry supplies, namecards, sales corporate items )• Contribute to weekly team meetings & QBRs by assisting with the agenda, taking of minutes, and tracking action items.• Able to maintain professionalism and appropriately handle highly private & confidential information. • Coordinate effectively and efficiently with other business units, including Finance, Human Resource to ensure smooth running of processes. • Member of “Social Committee” to organise monthly social get- together events to foster collaboration and close working relationships for the whole company. • Other general/ administrative ad-hoc tasks as required

Singapore, Singapore

Key Responsibilities:• To provide professional secretarial and administrative support to Vice President, ASEAN NetSuite and Sales Consulting Senior Director of JAPAC. Manage Executive(s) complex & hectic calendar scheduling, ensuring their meetings (virtual/ or face-to-face) runs smoothly without any clashes. • To maintain & ensure accuracy on ASEAN employees headcount report across all departments on monthly basis. Keeping track on new hires and resignees on monthly basis. • Provide new employee onboarding session on administrative matters across ASEAN. • Support day-to-day administrative & operations of office• Provide administrative support to all Oracle NetSuite SG and ASEAN employees, and response to requests efficiently and timely. • Submitting Purchase Requisition and Purchase Order on new laptop, computer accessories required for new hires. • Contribute to ASEAN Townhall, Quarter Business Review meetings, JAPAC All Hands meeting by assisting with the agenda, taking of minutes, and tracking action items.• Successfully organised team building event in face-to-face physical event settings as well as virtual settings for all ASEAN employees in March 2022.• To organise, execute and assist with team activities (off-site meeting events, team social events, etc.)• Successfully created a newsletter for JAPAC Solutions Consulting Senior Director to share with the whole Solution Consultants across JAPAC region. • Other general/ administrative ad-hoc tasks as required

Singapore

Secretarial Responsibilities:• To provide professional secretarial and administrative support to Managing Director of ASEAN and Vice President of Customer Operations (Asia Pacific and Japan). • To provide professional administrative support to direct team members, and response to requests efficiently & timely. • To manage complex & hectic calendars, and scheduling of appointments to support teams in multiple locations. • Organise and manage off-site meetings, including booking of venues, travel and accommodation (local & overseas meetings). • Minutes taking, preparation of agenda, and tracking of action items for weekly team meetings• To prepare quarterly business summary from key customer’s financial earning presentations• Experience in creating detailed travel itineraries, coordination on travel itineraries, booking of hotel accommodation and more. • Coordinate with in-house travel agent to create travel arrangements for “bosses” and managers (flight reservation, visa application, hotel accommodation etc.) Office Management Responsibilities: • Support day-to-day administrative & operations of office• To provide documentation management, filing of expenses and office invoices in an organised manner. • Coordinate effectively and efficiently with business units, distributed teams including Finance, Facilities to work collaboratively with other Executive Assistants within Ciena APJ Organisation.• To manage office supplies required for Singapore office (e.g. stationary, pantry supplies, namecards)• Involve in the moving of office project in April-June 2019, when shifting office location. • Coordinated with renovation interior design company, external facilities team (JLL), and Ciena property management team, during office moving stage. • Provided hospitality to Ciena Executives from other locations when they visited SG office• Handled other general/ administrative ad-hoc tasks as required

Singapore

Key Responsibilities:• To provide professional secretarial support to SEA & SG Risk Leader and Chief Operations Officer (COO) • Able to manage “bosses” calendar and schedule, assessing priority of appointments and reallocation as necessary. • Coordinate with travel agent to handle travel arrangements for “bosses” and managers (flight reservation, visa application, hotel accommodation etc.) • Coordinate meetings and appointments (internal and external)• Screening phone calls, enquiries and requests and handling them when appropriate• In-charge of purchasing office supplies for the department (stationery supplies, and other miscellaneous items)• Dealing with daily incoming mails. Ensure and maintain a systematic filing system of all documents, correspondences including business cards• Responsible for ensuring that all legal, and agreements are properly maintained, updated • Prepare monthly reports, presentation materials and ad-hoc reports as required. (e.g. Aging fees report/ new client addition report/ travel expense budget report) • Other general/ administrative ad-hoc tasks as required

Singapore

Key responsibility was to generate invoice billing for all types of services by Unit4 Prosoft (Hosting, Outsourcing, Maintenance, Training, Overseas biz trip claims, and other ad-hoc services), and send out to clients on time. Take up the role of credit controller for all invoices billed out to customers, to ensure on-time payment.Next key responsibility was to assist with day-to-day operations, managing office supplies and maintenance, taking instructions from Finance & Admin Manager. I was also providing admin & finance support to colleagues & customer request efficiently & timely.