Chloe Lian Email & Phone Number

Singapore

- Solely responsible for engineering a database management system as well as web application, integrated with 5 other business systems and successfully deployed to Production within 3 months, replacing 64 spreadsheets and 59 labour-intensive tasks- Unified sprawled data across the organization and deployed the first series of automated management dashboards within 3 months, replacing manual reports and improving report cadence to real-time- Increased productivity in data handling through Subtractive Strategies, automated governance, and incremental deployment of automation solutions including RAG

Singapore

- Led cross-functional teams in delivering high-complexity functional, technical, and integration solutions involving more than 30 systems in the telecommunications industry- Spearheaded solution design and requirements analysis for complex software requirements involving close to 200 epics, using excellent listening and analytical skills- Negotiated a 20% increase in big-ticket sales orders from government and telecommunications clients- Implemented AI and Workforce Optimization Solutions for:StarHubMaritime and Port Authority of SingaporeTech MahindraSynapxe (formerly IHiS)NTUC My First SkoolSGH,SKH,KTPH,TTSH,Yishun Community Hospital,Ren Ci Community Hospital,National Cancer Centre Singapore and more

Singapore

- Demonstrated exceptional ability to drive multiple concurrent/ distressed projects to completion in the healthcare industry, enabling timely closure and more than 90% time savings for four clients through automation- Developed negotiation and problem-solving frameworks and coached an in-house team of 10 BAs to ensure quality delivery

Singapore

- Conducted clear and customised training to end users throughout the implementation phase, resulting in zero tickets raised for customer support post-implementation- Resolved 100% of post-production issues within SLA through excellent troubleshooting skills- Handled data ETL and transaction management for database software, including managing more than 200 joined tables with complex financial conditional logic and computations

Singapore

- Developed multiple original Python models for web scraping, statistical analysis, entry/exit optimization, and portfolio risk management- Executed options trades using my Python models profitably using a zero-beta long-short strategy, achieving a Sharpe ratio between 1 and 2, and stopped trading after 2-3 years when the time difference for trading liquidity became unsustainable

Singapore

Coached hundreds of students aged 9 to 18 for- SMOPS and SMO competitions- H2 Further Math, H3 Math- AP Prep, MIT Integration Bee Prep, Cambridge STEP Prep, Oxford MAT Prep

Singapore

- Achieved monthly marketing ROI of 86X using agile methods and data-driven channel mix strategy- Achieved No.2 Sales in Lazada Hardware category within 3 months, starting from zero sales, by launching new growth drivers including website and strategic partnerships- Achieved 341% increase MoM in ecommerce sales, exceeding quarterly targets by 207%- Established digital strategy and defined KPIs against benchmarks after conducting comprehensive digital audit- Optimized workflows and conducted staff training for CRM, sales funnels, pricing, affiliate management and digital marketingBrands include:Hooked (Fashion)Haus Avenue (Electronics)Luxus (Hardware)and more

Singapore

- Achieved Google SERP Rank #1 for four target keywords and Google SERP Page #1 for ten target keywords within 9 weeks, starting from an unranked website, through extensive A/B testing on SEO copywriting- Increased website traffic 9X and generated 75% more leads per month, with zero dollars spent on MarTech or paid ads, through extensive web analytics and UX analytics- Achieved 100% Distinction track record for all Sec Math classes- Led parent workshops and holistic curriculum development for Pri/Sec Math, including weekly real-life Math application projects

Singapore

- Launched new business offering, the Tll A Level Mathematics Programme, in 2015- Spearheaded A Level programme development from scratch- Led recruitment and teacher training to deliver the programme

Singapore

- Launched new business offering, the Tll Olympiad Math Programme, in 2013- Spearheaded Olympiad programme development from scratch- Led recruitment and teacher training to deliver the programme

Singapore, Singapore

- Olympiad Trainer for groups of 25 in primary schools, IP schools, JCs for SMO competitions.

Postgraduate Program, Data Science And Business Analytics, 4.28 Out Of 4

Activities and Societies: Hackathon 1st Prize

Bachelor Of Science (Honours), Mathematical Sciences (Spec. In Pure Mathematics), 4.54 Out Of 5

Gcse O Levels, 10 A1S And National Top Student

Master Of Science - Ms, Information Technology, 4.00/4.00