Christopher Coauette Email & Phone Number

San Diego, California, United States

San Diego, California, United States

Managed 10+ biopharmaceutical accounts, providing SaaS training at individual and departmental levels, while maintaining consistent communication with client budget holders to ensure strong partnerships.Drove platform adoption, retention, and expansion of platform usage through customized client success plans while leading quarterly business reviews with account budget holders.Designed and maintained instructional materials and marketing content for all platforms in addition to authoring release notes outlining important tech pushes and new features.Strongly advocated for clients’ needs with regards to their platform feedback and worked with platform development teams to see suggested features added to product roadmaps and implemented in a timely fashion in order to drive value and client satisfaction.Successfully implemented training initiatives and aided in product development processes that directly led to the generation of $2.5 million and $700k contract renewals for two top-20 biopharmaceutical companies.

Santa Monica

Utilized Doctor Evidence’s web based application to extract, digitize, and audit metadata from clinical trials across a variety of therapeutic areas. Abstracted large data sets into comprehensive data summaries. Normalized medical and pharmaceutical nomenclature per clients’ needs using Doctor Evidence’s ontological software aided by artificial intelligence. Worked in teams to meet the needs of large pharmaceutical companies, communicating with representatives from said companies directly to complete time sensitive projects and analyses.

La Jolla, California

Worked with a small team of five, in a start-up environment to create and manufacture a microfluidic device capable of capturing rare, circulating tumor cells from whole blood. Aided in the development of a core protocol for the device and its future use on a liquid handling system such as the Hamilton Star. Tasked with maintaining cell cultures and lab managerial duties such as communicating with vendors and ordering supplies.

La Jolla, California

Handled and served food as a part time work/study. Worked with a team of students and other employees to set up professional events.

Van Nuys, California

Handled communication with clientele, set up new accounts, and used Quick Books to invoice customer orders; data entry. (Summers 2012 & 2014)

Beverly Hills, California

Devised new filing system for the firm, assisted Office Manager with record keeping and data entry.

Westwood, California

Utilized molecular biology techniques to complete genomic type researching. Helped identify mutations in BMPR, a gene implicated in DSD, a rare, recessively inherited skeletal dysplasia. Tasked with growing and maintaining adherent cell cultures. (Summers 2011 & 2013)