Chris Erb work email
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Chris Erb personal email
With over 14 years of experience in IT, I am a passionate and dedicated leader who strives to provide the best IT solutions and support to my organization and clients. I have a strong background in help desk support, technical support, and computer repair, as well as IT strategy, policy, and project management. I currently work as an IT Team Lead at Signpost, a leading marketing platform that helps small businesses grow.In my role, I am responsible for developing and implementing IT strategies, policies, and procedures, as well as managing IT projects from inception to completion. I also manage the onboarding and offboarding processes, provide regular analysis and reporting of key IT data and potential issues, and ensure security and disaster recovery support. Additionally, I train and mentor junior IT staff, and provide technical support to employees and customers. I leverage my skills in help desk support, technical support, and computer repair to troubleshoot hardware and software issues, install and configure new systems, and maintain system integrity. I enjoy working with a diverse and collaborative team, and I am always eager to learn new IT trends and technologies.
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It Team LeadSignpost Mar 2020 - PresentDenver, Colorado, United States- Developed and implemented IT strategies, policies/procedures, and project management from inception to completion.- Managed the onboarding / off-boarding processes from policy to equipment provisioning and recovery- Provided regular analysis and reporting of key IT data and potential issues, as well as system and maintenance checks- Managed security and disaster recovery support to ensure effective operations- Trained and mentored junior IT staff; consistently monitoring and providing support
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Senior It SpecialistSignpost Feb 2018 - Mar 2020Denver, Colorado, United States- Provided training and support on IT applications and procedures ensuring security compliance- Created from scratch and continuously maintained our internal company knowledge base - Evaluated and implemented new IT technologies; ensuring smooth integration and continued operation throughout; mitigating downtime through effective planning.
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It Support SpecialistSignpost Sep 2017 - Feb 2018Denver- Supported a company of 250 employees, both remotely and in office, working with a team of 3.- Provided technical support to employees via phone, email, and remote access, troubleshooting hardware and software issues and implementing solutions swiftly to mitigate downtime. - Installed and configured new systems, staying up to date on the latest IT trends and technologies. - Continuous assessment and reporting of system integrity; communicating regularly with management to ensure effective operations and open communication. - Adhok responsibilities providing support wherever needed to my colleagues.
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Lead TechnicianThe Mac Outlet Oct 2010 - Sep 2017Denver, Colorado, United States- Diagnosed technical issues from start to finish, communicating costs and progress with the customer throughout to maximize trust and overall client satisfaction. - Maintained Apple standards for repairs and customer service; monitoring repair queues in the appropriate order to meet or exceed client deadlines.- Ensured excellent customer service throughout both repairs and technical advice/support.
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Technician & TrainerChristophererb.Com Dec 2009 - Sep 2017Miami/Fort Lauderdale Area- Assisted clients with custom projects revolving around apple products, apple software, home networking, hardware setup & configuration, backing up, and data recovery.- Trained clients to use Apple hardware & software.- Assisted small business clients with Gsuite (Google workspace) admin and configuration.
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TechnicianFix Apple Now Inc, Feb 2012 - Aug 2014Miami, Florida, United States- Completed the repair of all Apple products in a timely and effective manner.- Resolved software and hardware issues utilizing available resources.- Managed the business including; client engagement, complaint handling, staff management, training and development, inventory management, repair queue management, etc. -
Creative TrainerApple Retail Apr 2007 - Dec 2009Fort Lauderdale- Trained customers on Apple hardware and software, while maintaining a positive and patient stance to ensure a relaxed and comfortable learning environment. - Built and maintained relationships while motivating customers to maximize their learning potential, and achieve their computer goals. - Organized and orchestrated Apple Camp while creating a fun environment for kids to learn Apple products.
Chris Erb Education Details
Frequently Asked Questions about Chris Erb
What company does Chris Erb work for?
Chris Erb works for Signpost
What is Chris Erb's role at the current company?
Chris Erb's current role is IT Team Lead.
What is Chris Erb's email address?
Chris Erb's email address is ce****@****ost.com
What schools did Chris Erb attend?
Chris Erb attended The Art Institutes.
Who are Chris Erb's colleagues?
Chris Erb's colleagues are Glenn Roche, Grant Bell, Ainsley Waterman, Vicki Strand, Bennett Souther, Kirsten Kelly, Amarillo Banks.
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Chris Erb
Commercial And Corporate Attorney | Internet & Ecommerce | Privacy & Data SecurityPhiladelphia, Pa3macelree.com, erblaw.com, whiteandwilliams.com3 +161099XXXXX
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1ameritech.net
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2gmail.com, mail.house.gov
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