Chris Patrick Email & Phone Number

• Collaborate and consult with Pharmacists and business owners to optimize growth and development.• Identified points of weakness in the existing business model to configure the software applications to fit the customer’s needs to improve profitability, workflow, and customer satisfaction.• Expected to design a thorough business plan and utilize strong interpersonal skills to maintain existing customers and develop relationships with new Pharmacists, technicians, and others to achieve corporate objectives.• Effectively represent our companies’ products and services, to instill confidence in customers by creating a positive track records of repeat customers.• Serve as the lead project manager for over 50+ and counting software Implementations to improve operational efficiency of each independent pharmacy. Trained pharmacists and staff to develop comprehensive knowledge and advanced techniques of the software • Advise Pharmacists how to capitalize workflow, revenue cycle management, inventory and ordering management, patient care management, medication synchronization, medication therapy management, and data analytics.• Develop efficient management for inventory of all schedule drugs, in conjunction with 340b and OTC medications. As well as chemical inventory for sterile and non-sterile compounding.• Advise pharmacists and businesses to improve their day-to-day operations in an ever-changing industry. Providing them with the most advanced pharmacy software elevating them to the forefront of innovation.Provide Project management, training, and support surrounding the implementation of a practice management, Streamlined pharmacy practices and billing system.

Dallas, Texas, United States

• Support daily management of department duties, including allocating labor, leading meetings, and assigning job duties Metric reporting for the site (safety, quality, 4x4) • Manage non inventory for site(s) assigned • Maintain a working relationship with Amazon retail teams appropriate with the product line • Know, understand, and follow all current SOPs • Foster a culture of Safety first . Implementation of, and sustainment of, all Amazon NAFC Safety Policies • Completed start-of-shift labor plan and held team accountable to projected daily volume goal. Bridge volume misses • Complete Weekly 5S and FSI Audits, providing real time feedback to my team • Manage non inventory supplies for site(s) assigned • Holding the team accountable to safety, quality, and productivity performance • Deliver training/information to peers, hourly Associates, and senior management, both individually and in groups Lead the offsite program at FT8 to increase carton goals which started at 5000 per day. Surpassed those exceptions and continuously hit over 10k which lead our team to reaching our best day of 18K which helped break and single day record. Lead our second program at FT8 involved working with DAL9 customer returns

Setup appointments and product demonstrations, for the sale of high quality janitorial service. Processed 185 calls per day. Maintained and managed account executives in San Diego, Miami, and New York.Awarded highest number of appointments set in one day.

Set customers on payment plans to bring the accounts current. Managed a high-volume workload within a deadline-driven environment. Processed an average of 150 calls per day through manual dialing. Handled conflicts and challenging situations to maintain rapport with the customers. Ranked in the top five percent of the company for collections and was awarded Rookie of the Month in the first month of employment.

Managed a high-volume workload within a deadline-driven environment. Handled upset customers, conflicts and challenging situations and repair trust. Research multiple programs to locate resources for problem resolution. Team with negotiators to help design best-option solutions. Compose follow up letters to clients on resolution. Work in teams and in a self-directed environment.

Education record

Education record